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Jobs or company...
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Systems Deployment Engineer (WDAC)

  • Full Time, onsite
  • Technology Services LLC
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description
Summary
We are seeking a System Engineer to oversee the phased roll-out of Microsoft Defender Application Control (WDAC) across approximately 1700 end-user machines, including laptops and desktops. This individual will serve as the primary point-of-contact for troubleshooting, reporting, and resolving issues during the deployment process. The role involves coordinating with end-users, providing technical support, and ensuring minimal disruption to users throughout the deployment.
Duration
6 to 9 months (temporary contract)
Work Location
The position offers a flexible work schedule, with a combination of remote work and onsite work at client Headquarters in Folsom, NJ. Specific work schedules will be determined based on project requirements.
Roles & Responsibilities
  1. Coordinate the phased deployment of Microsoft Defender Application Control (WDAC) across 1700+ end-user machines.
  2. Serve as the primary point of contact for reporting issues, troubleshooting, and resolving technical problems during the roll-out.
  3. Troubleshoot and resolve issues with Defender Application Control in real-time to minimize user impact.
  4. Work with end-users to identify and address any compatibility or operational issues.
  5. Utilize Microsoft tools such as Event Viewer and PowerShell for diagnostics, monitoring, and reporting.
  6. Apply application packaging concepts to ensure smooth deployment of WDAC.
  7. Collaborate with internal teams to identify and address issues that arise during the roll-out process.
  8. Provide excellent customer service and support to end-users throughout the deployment process.
Minimum Qualifications
Required Skills and Qualifications
  • Proven experience in troubleshooting issues with Microsoft Defender Application Control.
  • Strong familiarity with Microsoft tools such as Event Viewer, PowerShell, and related diagnostic utilities.
  • Knowledge of application packaging concepts and deployment best practices.
  • Excellent customer service skills, with the ability to communicate effectively with end-users.
  • Ability to work under pressure and manage multiple tasks while ensuring minimal impact on users.
Work Authorization
  • Green Card
  • US Citizen
  • W2
Benefits
  • Remote Work
Insights
Role: System Engineer for WDAC Deployment
This person will coordinate the phased rollout of MS Defender Application Control to approximately 1700 end-user machines (laptops/desktops) and will be the main point of contact for reporting and resolving issues.
The client will provide the necessary tools, training, and procedures to address and resolve issues that will arise during the rollout so that user impact is minimal.
Ability to troubleshoot issues with Defender Application Control
Familiarity with MS Tools such as Event Viewer and PowerShell
Familiarity with application packaging concepts
Excellent Customer Service Skills
Duration: 6-9 months
Work Location: Schedule to be determined but preferably a combination of remote and onsite work at Headquarters in Folsom, NJ.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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