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Field Technical Services Sr. Associate - DLCAN
Salary undisclosed
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Job Description
Job Description
Job Title: Field Technical Services Sr. Associate
Location: Resource can work fully Remote
Scope and Skills Needed:
- 1-3 years experience in servicing/deploying computer equipment
- Prior experience utilizing data and settings migration, imaging, application installation, and technologies
- Must have proven customer service background
- Able to comprehend and follow verbal and written instructions and scripts
- Qualified resources should have A+ certification or equivalent skill set
- MCP, MCSE, CNE or Network+ certification is a plus
- Certification in various hardware platforms may optionally be required for servicing hardware issues
- Customer facing communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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