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Customer Service Representative

Salary undisclosed

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We are looking for a Customer Service Representative to join our growing team. You will be offered a competitive hourly rate ranging between $18 - $24 / hour BOE.

This is a temporary position, expected contract length is 5-6 weeks.

As a Customer Service Representative you will responsible for coordinating the day-to-day execution of the tactical operational requirements while striving to exceed customer expectations!

Responsibilities of the Customer Service Representative:

  • In a call center type environment, responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or universal support needs.
  • Responsible for diagnosing customers' needs and solving them in the same point of contact.
  • Provide basic information of our homes as well as company processes and procedures to our customers.
  • Daily interaction with cross-functional teams and departments to ensure customer requirements are met.
  • Resolve critical customer support issues in a timely manner.
  • All other duties and responsibilities as assigned.