Customer Service Representative
Salary undisclosed
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We are looking for a Customer Service Representative to join our growing team. You will be offered a competitive hourly rate ranging between $18 - $24 / hour BOE.
This is a temporary position, expected contract length is 5-6 weeks.
As a Customer Service Representative you will responsible for coordinating the day-to-day execution of the tactical operational requirements while striving to exceed customer expectations!
Responsibilities of the Customer Service Representative:
- In a call center type environment, responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or universal support needs.
- Responsible for diagnosing customers' needs and solving them in the same point of contact.
- Provide basic information of our homes as well as company processes and procedures to our customers.
- Daily interaction with cross-functional teams and departments to ensure customer requirements are met.
- Resolve critical customer support issues in a timely manner.
- All other duties and responsibilities as assigned.
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