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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Call Center Customer Service Agent

Salary undisclosed

Apply on

Linkedn
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Simplified

Department: Initial Communications

Location: Dallas, TX

Compensation: $18.50 - $28.00 / hour

Description


Welcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients succeed.


Job Description: As a Call Center Customer Service Agent at Initial Communications, you will serve as the first point of contact for customers, handling inquiries, providing solutions, and resolving issues. Your role will involve delivering exceptional customer service and ensuring that every customer interaction is handled professionally and efficiently.

Salary range: $18.50 - $28.00 per hour
Job: Full time
On site job


Key Responsibilities


  • Customer Support: Handle inbound calls, providing information about products, services, and promotions. Address customer inquiries and resolve issues promptly.


  • Problem Resolution: Assist customers in troubleshooting and resolving complaints or concerns in a courteous and effective manner. Escalate complex issues when necessary.


  • Product/Service Knowledge: Maintain a thorough understanding of the company's offerings to provide accurate information and recommendations to customers.


  • Data Entry: Accurately log customer information and interaction details in the company's CRM system.


  • Follow-up: Make outbound calls to follow up on customer inquiries or issues, ensuring that they are satisfied with the resolution provided.


  • Team Collaboration: Work closely with other departments, including sales, marketing, and technical support, to ensure customer needs are met efficiently.







Skills, Knowledge and Expertise

  • High school diploma or equivalent

  • Proficiency in using CRM systems and basic computer applications.

  • Excellent problem-solving and conflict-resolution abilities.

  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.

  • Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.




Benefits

  • Health insurance coverage

  • Retirement savings plan (401k)

  • Paid time off and holidays

  • Professional development opportunities

  • Flexible work arrangements



Join our team and be part of a collaborative and innovative work environment where your creativity and expertise are valued and rewarded.


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