Senior Product Owner - GetPaid

RESPONSIBILITIES:
Kforce's client located in Miami, FL is seeking a Product Owner specializing in GetPaid.

Responsibilities:
* Responsible for the ownership and strategic direction of the GetPaid platform
* Collaborate with stakeholders to define business needs, implement product strategies, and manage the end-to-end lifecycle of business information systems projects
* Will involve forward-thinking integration of GetPaid into billing and financial platforms
* Work closely with both business and technical teams to design, build solution components, conduct unit testing, and drive initiatives globally
* Conducting data analysis, product mapping to assess data requirements for software utilization
* Creating data maps and transaction workflow documents that show exactly how every field will be converted
* Performing tests to ensure new, customized software meets customer specific needs
* Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly
* Training internal customers on new systems and procedures
* Leading and executing project activities regarding functional and technical requirements and designs, testing, training, and support
* Assisting with project planning and requirement gathering and specifications
* Coordinating work tasks with cross-functional team leaders to develop solutions with other team members
* Executing and delivering project tasks within time and budget constraints
* Understanding client needs and developing and maintaining excellent customer relations
* Assigning tasks to other consultants and supervising work when necessary
* Store all Project deliverables (signoffs, documentation, workbooks, customer status reports, tech info/VPN, issues list, major decisions, etc.) on SharePoint

REQUIREMENTS:
* Bachelor's degree preferred; Relevant field/technical experience accepted
* Recommended Salesforce certifications: Administrator
* GetPaid Administrative and Technical Implementation eperience, specifically regarding setting up interfaces and/or integrations to ERPs
* Experience in aging, campaigns, cash application, etc.
* End-to-End O2C Process: Must have a deep understanding and hands-on experience in managing the entire Order-to-Cash cycle
* Process Optimization: Proven ability to identify inefficiencies within the OC2 process and implement improvements that enhance accuracy, speed, and customer satisfaction
* Collections Management: Strong background in managing collections processes, including outstanding receivables, dispute resolution, and reducing Days Sales Outstanding
* Strong analytical, trouble shooting and problem-solving skills as well as excellent human relations, negotiation and documentation skills
* Proven experience supporting and leading enterprise business application management and development
* Strong organizational, written, and oral communication skills
* Strong technical skills and business acumen
* Proven ability to execute on the spectrum of technical challenges
* Able to solve complex problems and offer new perspectives on existing solutions
* Self-directed and comfortable working in fast-paced environments
* Proficient in requirements and process flow documentation
* NetSuite experience is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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