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Cloud Engineer - Cloud Contact Center Engineer

Salary undisclosed

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Hi,

Job Title: Cloud Engineer - Cloud Contact Center Engineer

Location: Lansing MI

Duration: 12 Months

My Name is Rafiq and I represent MSys Technologies, a Minority Certified , Alpharetta, GA-based global firm founded in 2007. At MSys, we specialize in Staff Augmentation, Product engineering, and Technology services.We are a Product engineering and Technology services company with a wide client base in the US.

We have the position below with our direct client.

Job Description

Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]

NICE CXOne Studio experience [3+ years of experience preferred]

Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred]

Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred]

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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