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Customer Support Executive

Salary undisclosed

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Job Summary: We are seeking a motivated Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, helping them resolve issues, answer inquiries, and ensure a positive experience with our services.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Document customer interactions and solutions in our support system.
  • Assist customers in navigating our services.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Collect customer feedback and suggest improvements to enhance service quality.
  • Participate in ongoing training and development to stay current with product knowledge.
  • s, College-Dropouts, College Goers are Welcome
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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