Client Engagement Coordinator

Job Title: Client Engagement Coordinator

Location: Hybrid (Tampa, FL) - On-site office location coming soon

Salary: $40,000 - $55,000 annually, depending on experience and qualifications

Healthcare Allowance Provided

Company: TomCo Solutions - Building Homes Building Community

TomCo Solutions is not just your average construction company. As a proud LGBTBE (Lesbian, Gay, Bisexual, Transgender Business Enterprise), we are deeply rooted in fostering diversity, inclusivity, and positive community impact. Based in Tampa, FL, our mission is to deliver top-quality construction services while giving back to the communities we serve. With innovation at the forefront, we utilize the latest tools like BuilderTrend, Xactimate, and Matterport to stay ahead of the curve.

Why Join TomCo?

• Innovative Approach: We embrace cutting-edge technologies to ensure efficiency and quality in every project.
• Community-Centric: We offer opportunities to volunteer and make a tangible difference, with projects that contribute to community growth.
• Growth and Learning: At TomCo, we provide an environment where your ideas and contributions matter. Every day is a chance to grow and learn.
• Work-Life Balance: Semi-flexible schedules and generous paid time off ensure you have a healthy work-life balance.
• Healthcare: We provide a healthcare allowance to support your well-being.

Key Responsibilities:

• Serve as the first point of contact for clients via phone, handling intakes and providing basic information about our services.
• Assist management, staff, and clients with administrative tasks related to client relations.
• Maintain accurate and organized logs of client interactions, ensuring seamless communication across teams.
• Support coordination of client documentation, especially for insurance claims and construction projects.
• Provide clients with updates about project timelines and next steps.
• Work closely with the team to ensure smooth onboarding and excellent service for all clients.

Qualifications:

• Previous experience in insurance claims or construction is highly preferred.
• Excellent phone and communication skills with a focus on delivering exceptional client service.
• Strong problem-solving skills with the ability to work independently in a fast-paced environment.
• Positive, adaptable attitude and willingness to work in a quirky, fun team environment.
• Tech-savvy and able to learn new systems quickly.

Perks and Benefits:

• Competitive salary between $40,000 - $55,000 annually based on experience.
• Paid holidays and vacation days, including 14 paid days off, 9 paid holidays, 6 volunteer days, and your birthday off—totaling 30 days off per year.
• Flexible work environment, with a hybrid model that allows for remote and in-office collaboration.
• Healthcare allowance provided.
• Opportunities for professional growth and development.
• Be part of a team that values diversity and community impact, with projects that make a difference.

How to Apply:

• All applications must include the words "Hard Hat" to be considered.