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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed

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Title: Support Technician

Location: Onsite M-F from 8AM-5PM (1 hour break for lunch) in West Hollywood, LA.

Duration: 2 Month Contract

Our client, one of the largest global music companies, is seeking a talented IT Support Technician.

Responsibilities:

  • Provide tech support by diagnosing and solving hardware or software faults and troubleshooting basic technology issues
  • Talking clients through a series of actions, either face-to-face or over the telephone, to help resolve issues or configure systems
  • Installing and configuring computer hardware and software
  • Maintaining and updating support information and actions in the Tech Ticketing system, including procedural documentation and relevant reports
  • Following standard procedures and written instructions to repair a fault or set up computer systems
  • Supporting the roll-out of new applications, tools and services
  • Setting up new users' accounts and profiles and dealing with password issues
  • Responding within agreed time limits to incidents and service requests
  • Working continuously on a task until completion (or escalating to another group where appropriate
  • Prioritizing and managing many open cases at one time
  • Establishing a good working relationship with customers and colleagues within Tech
  • Representing Tech with professionalism and demonstrating Tech values at all times

Required Skills:

  • Minimum 2 years of tech and deskside support experience.
  • Comfortable working with both PC and Mac platforms across a variety of operating systems (including MacOS and Windows 10)
  • Previous experience of supporting Apple hardware and software (MacBook, iPad, iPhone, Keynote, Mac OS, iOS)
  • Previously worked as part of a team, collaborating effectively with colleagues and team members across IT
  • Experience of delivering services to and interacting with VIPs and Executives.
  • Ability to manage multiple client priorities, coordinate activities and manage expectations
  • Excellent time management skills
  • Technical knowledge of ITSM tools (e.g. ticketing systems, reporting & survey management).
  • Excellent Zoom and Remote support experience
  • Confident in A/V equipment
  • Flexibility in offering Executive home support and traveling to various office locations to provide in person support.
  • Flexibility in working between a 7am-7pm rotation shift. Primary working hours are 9am-6pm but need to be flexible to support business needs.
  • Excellent Interpersonal and communication skills, both written and verbal.
  • Demonstrable ability to establish positive working relationships with internal clients as well as peers in IT
  • Ability to work effectively across all levels of the organization and handle each request with discretion, tact, diplomacy and patience
  • Strong analytical / technical problem solving and troubleshooting skills across the wide range of technology
  • Expert knowledge of Microsoft Office Suite of products
  • Strong PC/Laptop hardware troubleshooting and deployment skills
  • Strong Apple/MacBook hardware troubleshooting and deployment skills
  • Strong software application installation/troubleshooting skills
  • Familiarity with installing and supporting various third-party software
  • Understanding of basic networking and network troubleshooting
  • Working knowledge of ServiceNow
  • Strong Android/iOS mobility support

Education:

Associate degree at a minimum. A+ Certification can be accepted in lieu of degree.

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