Implementation Supervisor
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Job Description
Implementation Supervisor II
About the job
We are seeking an experienced Implementation Supervisor II to support mid to large-scale Helix Migration projects, involving both single and multi-site implementations across multiple products and services. The successful candidate will play a critical role in analyzing customer solutions and managing cross-functional implementation teams. The position requires a strong grasp of project management methodologies and technical aspects related to migrations and software implementations. The role is based in Louisville, KY, with a hybrid working model. Domestic and potential international travel, along with weekend support during go-lives, is required.
Whats in it for you?
- Competitive pay rate of $45 per hour.
- Hybrid working model with flexibility.
- Involvement in large-scale projects that impact business operations.
- Opportunity to work on cutting-edge migration projects.
- Cross-functional team collaboration and leadership.
- Exposure to both domestic and international project environments.
What youll be doing:
- Manage mid to large-scale migration projects, ensuring the timely and successful deployment of solutions.
- Oversee the full project lifecycle, from planning and scheduling to user acceptance training and reporting.
- Lead and coordinate cross-functional teams in support of project goals and milestones.
- Regularly communicate with clients, providing updates and addressing any issues that arise.
- Conduct post-implementation audits, analyze project outcomes, and implement lessons learned.
- Attend daily status meetings via Zoom, track progress with project management tools, and follow up on action items.
- Travel domestically (and potentially internationally) to support account migrations.
Requirements:
- Bachelors degree and 10+ years of experience in IT or project management roles.
- Proven ability to manage multiple projects/workstreams concurrently, prioritizing tasks to ensure successful delivery.
- Strong understanding of project management methodologies, tools, and best practices.
- Solid experience with the technical aspects of migrations, software implementations, or IT services.
- Ability to manage weekend go-live events as required.
Does this sound like something you want to be part of?
Come join our team and lets shape the future of digital innovation!