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ServiceNow ITOM Architect

Salary undisclosed

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Role: SNOW ITOM Architect

Location: Remote

Job Type: Contract

Duration: 0-12 month

Must Have Experience

  • Solutioning and Design the ITOM solution using industry best practices.
  • Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
  • Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
  • Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
  • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
  • 3rd party software integrations with ServiceNow
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • MID Server management experience
  • Experience in multiple ServiceNow implementations
  • Lead the configuration and customization of ServiceNow instances.

Good to have Experience

  • Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems
  • Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Understanding of Application and Technology Portfolio Management
  • Experience with discovery technologies (ADDM, TADDM, UD, etc.)
  • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
  • Experience of custom applications development
  • Experience in working on Performance Analytics
  • Design and modification of ServiceNow Service Portal.
  • Domain Separation and designing the Process and data flow within various domains
  • Knowledge of LDAP/Active Directory/SSO.
  • Review existing set up and provide best practice recommendations in line with the OEM
  • Monitor health, usage and compliance of ServiceNow systems.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Experience with HTML coding and Jelly script strongly preferred
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

  • 5+ years of experience with ServiceNow required
  • 8+ years of experience with IT Industry required

Academics

  • Certification as ServiceNow System certified administration
  • CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt
  • Certified Implementation Specialist- ITSM
  • ITIL Foundations certification is preferred.
  • Bachelor's degree or equivalent combination of education and experience.

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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