Network Outreach, Manager

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship, development, and leadership programs

• And more

Work Location: Atlanta, GA

RESPONSIBILITIES:

• In addition to the duties of the Sr. Outreach Liaison role, this position will specifically assist the VP of Network Development with strategy development, volume growth, onboarding/ sales training, trouble-shooting and being a resource to the other Outreach/Sr. Outreach liaisons.
• Network Outreach - Develops and implements referral development plans targeting referring providers / facilities that positively impacts revenue.
• Travels to and calls upon targeted referral sources internally and externally in order to build referral volumes.
• Relationship Management - Develops and maintains strong relationships with key referral source and stakeholders.
• Addresses client concerns and resolves issues in a timely manner to ensure customer satisfaction.
• Strategic Planning - Develops and implements sales strategies and plans to achieve revenue targets.
• Analyzes market trends, customer needs and competitive landscape to identify new business opportunities for each geographic market.
• Collaborates with Emory service line leadership to develop targeted outreach campaigns and activity.
• Functional Team Leadership - Assists onboarding with new team members and performs ongoing sales training for team members.
• Assists team members with outreach planning using PRM tools and referral databases to optimize productivity and efficiency.
• Provides coaching and support to team members.
• Collaboration - Acts as an additional resource to department team members in troubleshooting and resolving conflicts for referring physicians.
• Collaborates with Marketing Department and key service lines to align sales strategies with overall system goals.
• Advises on impactful marketing collateral needed in the field.

MINIMUM EDUCATION:

• Bachelors degree in business, marketing, communications, or related field.
• 7 years in a related field

Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.