IT Systems Supervisor/Manager

Summary

The IT Systems Supervisor / Manager oversees all facets of the organization's information technology infrastructure and services and ensuring that all systems, services, and infrastructure work reliably and securely. This role partners with the senior leadership team to develop and maintain efficient and effective technology needs in alignment with organizational objectives.

Responsibilities

• Oversees the day-to-day IT system and infrastructure activities of the technology function

• Oversees IT governance, quality, and related vendor relationships

• Supervises one to two IT team members on their daily tasks and long-term programs

• Ensures the secure and effective operation of all computer systems, related applications, hardware, and software used within the organization

• Develops and coordinates standardized systems, policies, and procedures

• Analyzes and elevates current processes, technologies, and vendors to identify areas of improvement and propose solutions to leadership based off team user experiences

• Manages the annual operating and capital expenditure budget

• Monthly collaboration with the leadership team regarding technology issues or concerns, operational reports, and project progress, and IT road map input

• Develop and execute security strategies, policies, and controls to safeguard the organization's data, systems, and networks against cybersecurity threats. Monitor security incidents, conduct risk assessments, and implement measures to address vulnerabilities and breaches.

• Remain up to date with advances in technology and industry best practices

• Other duties, responsibilities and activities as assigned

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Bachelor's degree, ideally in a computer related field.

• Experience: At least 5 years of related IT experience and/or training in a fast-paced organization. Must have experience demonstrating detailed knowledge in the application of information technology principles, concepts, theory, and practice as well as project leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines

• Must have demonstrated experience resolving complex and diverse management and technical problems

• Advanced knowledge of Microsoft 365, Azure VMs, Azure SQL, Database administration, and IT service management tools experience/knowledge preferred

• Understanding of networking, VPN, VoIP

• Certificates, Licenses, Registrations: ITIL, CISM, CISSP, CAPM, or PMP a plus

• Must be able to effectively communicate in English, both verbally and written

• Occasional travel required to other company locations/sites

Compensation, Benefits & Perks

• Annual Salary Range: $85,000-$125,000

• Comprehensive Health Insurance, 401K, and Bonuses for Eligible Team Members

• Monthly free beverage perks and discounts

• Tuition Assistance Program

• Flexible Time Off ??? including Vacation accrual, Sick Leave, and 12 paid Holidays

• Benefit programs supporting Financial Wellness, Health & Wellness and Career Development

Pay Details: $90,000.00 to $125,000.00 per year

Search managed by: Richard Aronson

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance