Senior Power BI Lead

Senior Power BI Lead : Urbandale, IA Onsite

Onsite Role: for locals only.

Job Description:
We are seeking a Senior Power BI Lead with deep expertise in designing and building
end-to-end Power BI dashboards. The candidate should have experience working with
data from platforms such as JIRA, ServiceNow, and Guidewire, and be able to develop
insights for key metrics and Service Level Agreements (SLAs). A crucial part of this role
will involve collaborating with various stakeholders to define and determine the metrics
and SLAs that need to be tracked in the dashboards, ensuring alignment with business
goals.

Key Responsibilities:
- Power BI Development: Design, develop, and maintain comprehensive Power BI
dashboards integrating data from JIRA, ServiceNow, and Guidewire.
- Stakeholder Collaboration: Work closely with business and technical stakeholders to
define, refine, and validate key metrics and SLAs to ensure the dashboards meet
business objectives.
- Data Modeling: Create and manage data models within Power BI to support complex
calculations and ensure accuracy.
- Data Integration: Extract, transform, and load (ETL) data from JIRA, ServiceNow,
Guidewire, and other sources into Power BI for reporting and analysis.
- Metrics and SLAs: Develop and implement dashboards that track business-critical
metrics and SLAs, providing clear, actionable insights for decision-making.
- Optimization: Continuously optimize Power BI reports for performance and usability,
ensuring they are scalable and efficient.
- Automation and Scheduling: Set up automated processes for data refresh and
scheduling to ensure up-to-date reports.
- Documentation and Training: Develop comprehensive documentation and provide
training to stakeholders, ensuring effective usage of the dashboards.
- Team Leadership: Lead and mentor junior developers, promoting best practices in
dashboard design and Power BI development.
Required Skills & Experience:
- 5+ years of experience in Power BI development, with a portfolio of building advanced
dashboards for business insights.

- Proven experience integrating data from JIRA, ServiceNow, and Guidewire, or similar
platforms.
- Proficiency in DAX and Power Query for complex calculations and data
transformations.
- Strong SQL skills for querying and managing large datasets.
- Knowledge of data warehousing and ETL techniques for effective data integration.
- Experience working with KPIs, metrics, and SLAs in an IT operations or project
management context.
- Familiarity with Azure services such as Azure Data Factory, Synapse Analytics, and
Azure SQL Database.
- Excellent data visualization skills, with an eye for building visually compelling and
intuitive dashboards.
- Strong communication skills to work with technical and business stakeholders.
- Experience with Agile development methodologies and tools like JIRA.

Good to have Qualifications:
- Knowledge of Python or R for advanced analytics and automation.
- Familiarity with machine learning or predictive analytics tools within Power BI.
- Power BI or Azure certifications are a plus.

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