Technical Program Manager for Inside/Outside Plant

As a Technical Program Manager on the Cloud Interconnection & Acquisitions (CI&A) Team you will contribute to building a world-class network infrastructure by working at a Program Management level with Metro Dark Fiber, Long-Haul Fiber, subsea, and Lit Wave sourcing and delivery teams.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Technical Program Manager in CO+I, you will perform a key role in supporting the delivery of the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
• Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
• This role is eligible for hybrid or remote work, up to 100%.

Qualifications

Required Qualifications

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 1+ year(s) experience managing cross-functional and/or cross-team projects.
• 2+ years of experience leading technical programs in a Network Infrastructure based Cloud environment.
• 2+ years of Program Management experience with Metro Dark Fiber, Long-Haul Fiber, subsea, OR Lit Wave sourcing and delivery teams OR related networking fields

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Excellent analytical and problem-solving skills, including financial analytics. Ability to analyze complex problems, determine best course of action and drive permanent resolution
• Ability to successfully influence without authority and manage efforts through relationships.
• Ability to inspire leadership and trust across teams and organizations
• Ability to promote a collaborative environment and bring a positive attitude to difficult situations
• Bachelor's Degree AND 6+ years experience in product/technical program management
• 2+ years experience managing cross-functional and/or cross-team projects and programs.
• 4+ years of experience leading IT technical programs in an Network Infrastructure based Cloud environment.
• Experience with reporting and data analysis systems & platforms (e.g., Power BI, SAP, CRM, Dynamics 365, etc.)

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until November 8, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Responsibilities

• Leads teams to partner with others including CI&A, Infrastructure Planning and Acquisition (IPA) and Azure, building detailed project plans, ensuring proper resource alignment, tracking of critical path tasks and projects and ensuring communications across all team as well as providing Executive level status reporting
• Collaborates and coordinates across organizations to ensure alignment on work activities including tradeoffs, adjustments, and improvements as feasible.
• Works with others to establish and monitor processes and helps hold stakeholders accountable for following the established schedule and processes. Helps track and manage dependencies to enable cohesive, connected user scenarios, and to identify potential risk areas and escalate appropriately. Makes adjustments or course corrections when projects are not aligned to schedules or goals.
• Leads teams to partner across the organization to capture performance metric requirements (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), to build out dashboards and reports
• Ensure risks are captured, communicated, documented and remediate as appropriate.
• Embody our Culture and Values

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