Sales / Application Specialist-Pumps
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Job Description
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE
**This position is considered safety sensitive and is subjective to drug testing, including cannabis**
SUMMARY: The Sales / Application Specialist - Pumps would be responsible for sales, troubleshooting, failure analysis, repair sales, application and selection that meet and/or exceed customer expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Personally exhibits, recruits and coaches associates consistent with Core Behaviors
- Responsible for promoting culture of safety
- Provide engineering support to employees, customers, and suppliers, including training, troubleshooting, failure analysis, and repair sales
- Communicate with employees, customers, and suppliers to resolve issues
- Maintain positive relationships with employees, customers, and suppliers
- Complying with customer required specifications
- Resolve warranty issues
- Provide training
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
- Maintain customer relationships regarding sales and service of pump and pump-related products
QUALIFICATIONS:
- Knowledge of pump products, services, and operation
- Knowledge of basic plumbing and electrical
- Ability to read and interpret technical drawings
- Knowledge of basic OSHA requirements
- Proficient verbal and written communication skills
- Proficient knowledge of basic sales skills
- Proficient problem solving and analytical skills
- Must be able to work on multiple projects with a high degree of accuracy
- Must be able to establish priorities, work independently, to proceed with defined objectives
SUPERVISORY RESPONSIBILITIES:
- No direct supervision
EDUCATION and/or EXPERIENCE:
- Prefer 2 plus years experience in related mechanical position.
CERTIFICATES, LICENSES, REGISTRATIONS:
- None required
WORK ENVIRONMENT:
- Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
- Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
- Wrist rest for keyboard and mouse pad. Eye protection, ear protection, foot protection, head protection, as required by customer.
*BlackHawk Industrial is an Equal Opportunity Employer
**BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.
