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Junior Telecommunications Analyst

Salary undisclosed

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Job Description

Job Description

We are looking for a detail-oriented Junior Telecommunications Analyst to join our team. In this role, you will help manage and optimize telecommunications systems, ensuring efficient and cost-effective communication infrastructure. If you have a passion for analyzing telecommunications data and troubleshooting systems, this is an exciting opportunity to enhance communication solutions for critical operations.

What You'll Do:

  • Analyze telecommunications data to identify trends, patterns, and opportunities for improvement.
  • Troubleshoot and resolve telecommunications issues, working closely with service providers and vendors.
  • Support the deployment and use of Avaya soft phones (One-x Communicator) and IP hard phones.
  • Implement and manage changes in container-based technology such as OCP.
  • Design, test, and deploy VDN/vector logic and call routing/treatment based on evolving business needs.
  • Ensure compliance with telecommunications regulations, security standards, and data protection policies.

Why This Role is Exciting:

  • Enjoy a hybrid/telecommute schedule offering flexibility between on-site and remote work.
  • Work with cutting-edge telecommunications tools and infrastructure, playing a key role in improving communication systems for mission-critical operations.
  • Be part of a dynamic team that values collaboration and continuous learning.

What You Bring:

  • Bachelors degree (additional experience may be considered in lieu of degree).
  • 1+ year of experience in telecommunications or a related field.
  • Active Secret Clearance (required due to contract).
  • Proficiency with PBAX and VoIP communications (Avaya, Cisco), and experience with Avaya Virtual Platform.
  • Experience working with Windows 2012/2016 R2, AIX, RHEL, and IBM Big Fix.

Desired:

  • Certifications in Microsoft Technology Associate (MTA) and Linux.
  • Experience working with Homeland Security.

Location:

  • Must be based near Colorado Springs, CO, and available for on-site work as required.

If you're a fast learner with a passion for telecommunications and a desire to improve communication infrastructure, we'd love to have you on our team!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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