Operational Teamlead
Salary undisclosed
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Summary
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
Position Purpose:
Responsible for coordination, distribution, monitoring and reporting of the work efforts of a technical team. Make recommendations to improve productivity, cost effectiveness and timeliness.
What You'll Do:
To Qualify for This Position, You'll Need:
Required Education:
Required Work Experience:
Required Skills and Abilities:
Required Software and Other Tools: Microsoft Office, and graphics software.
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What We Can Do For You:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure that you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with the most qualified candidates, with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here's more information .
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
Position Purpose:
Responsible for coordination, distribution, monitoring and reporting of the work efforts of a technical team. Make recommendations to improve productivity, cost effectiveness and timeliness.
What You'll Do:
- Review and distribute all approved work requests based on staff availability and skill, ensuring all needed resources are obtained. Monitor progress and performance, and troubleshoot any problems that may arise.
- Attend various meetings related to current and upcoming projects. May shift resources and obtain additional resources from management in response to changing circumstances.
- Conduct status meetings with team to review all active projects and to obtain feedback and an opportunity to verify adequate resources are assigned to their projects. Assist in identifying and escalating any issues that may have a negative impact on a project.
- Accountable for monitoring work progress and performance, ensuring the timely delivery of a quality solution. This is accomplished by tracking and communicating status, resource needs, deadlines, and issue resolution in a timely manner.
- Report progress/productivity of work to management including key project milestones.
- Cross trains with technical staff to gain thorough understanding of the projects and processes of the assigned area.
To Qualify for This Position, You'll Need:
Required Education:
- Bachelors in a job-related field OR,
- 4 years job related work experience. OR,
- Associate's AND 2 years job related work experience
Required Work Experience:
- 3 years of project administration, work coordination, and/or lead experience in an information systems environment or similarly complex environment.
Required Skills and Abilities:
- Strong analytical skills. Exceptional verbal and written communication skills.
- Basic knowledge of information systems environments and concepts.
- Flexibility to adapt to changing business, client, and project needs.
- Ability to balance workload for several work requests simultaneously.
- Basic understanding of resource planning and organizational impacts. Working knowledge of requirements gathering concepts.
Required Software and Other Tools: Microsoft Office, and graphics software.
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What We Can Do For You:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure that you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with the most qualified candidates, with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here's more information .
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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