Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Call Center Representative

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Title: Call Center Representative
location: Remote FL 32034 / Telework/Remote
duration: 6 months

Remote after training is conducted.
Training is remote M-T 8a-430p ET
This opening is for 3p-11.30 pm but want someone is open to all shift in case things change.
Shifts are 7am-3:30pm EST, 3pm 11:30pm EST and 11pm 7:30am EST

Summary of Essential Functions:
We are looking for a competent Call Center Representative to field customer calls and emails, provide information, place parts and consumables orders, create price quotes for services, assign field technicians to sites. With the primary goal to achieve excellent customer service for our customers that drives sustainable business growth.

Specific Duties and Responsibilities:
Respond to all phone and emails from customers and internal team
Open service requests and sales orders for contract parts, returned parts and projects
Manage telephone and email enquiries.
Review open service requests and bring to a satisfactory closure within a timely manner.
Help to manage for new machines to be installed, moved and decommissioned.
Ensure all project information is updated in Salesforce.
Manage quotes being sent to customers, and process through to the Order Entry team for order creation.
Ensure parts are shipped ready to meet field technicians.
Keep customers regularly informed of service request progress.
Coordinate repairs and technical support with field personnel and schedule workload accordingly Education & Experience:
Proven experience as call center representative or similar position
Experience in customer service is essential.
Proficient in English; Good knowledge of additional languages will be a definite plus.
Working knowledge of MS Office
Ability to work under pressure.
Ability to work independently and multi-task.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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