Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IT Desktop Support

  • Full Time, onsite
  • Sky Systems, Inc. (SkySys)
  • On Site, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified

Job Title: IT Desktop Support (Junior Level)
Job Location: Raleigh, NC
Type: 100% Onsite | 40 hours/week

Job Overview:

We are seeking a dedicated and technically proficient IT/Desktop Support Analyst to join our team in Weesp, North Holland. This role involves providing hands-on and remote support to end-users, resolving hardware and software issues, and ensuring seamless IT operations across our office, laboratory, and distribution center.

Key Responsibilities:

  • Deliver on-site and remote technical support to end-users, ensuring high levels of customer satisfaction.
  • Troubleshoot and resolve hardware and software issues on various devices, including computers, mobile devices, and printers.
  • Configure, install and update operating systems, software, and applications as needed.
  • Monitor and respond to support calls, emails, and messages, addressing user issues promptly.
  • Ensure timely incident resolution and service request management in alignment with SLAs.
  • Perform onboarding tasks for new users, ensuring smooth technology access and orientation.
  • Manage IT assets effectively, ensuring inventory and tracking accuracy.
  • Coordinate with global support teams to facilitate seamless troubleshooting and escalation.

Requirements:

  • Experience: Minimum 2+ years in on-site and remote support or a similar technical support role.
  • Technical Proficiency:
  • ServiceNow, SCCM, AutoPilot, EndPoint Management.
  • Experience with iOS devices (iPads, iPhones) and related troubleshooting.
  • Soft Skills:
  • Strong communication skills, with a proactive and user-oriented approach.
  • Multitasking ability with keen attention to detail.
  • Empathy, respect, and an educational approach towards users.
  • Team Orientation: Ability to work collaboratively within a team environment.
  • Certifications: Relevant technical support certifications (such as CompTIA, and Microsoft Certified Desktop Support Technician) are a plus.
  • ITIL Knowledge: Familiarity with ITIL methodology and practices.

Additional Qualities:

  • A proactive mindset with a readiness to contribute ideas, suggest improvements, and adapt to new challenges.
  • An ability to think outside the box and develop creative solutions.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs