System Administrator

**THIS IS AN IN OFFICE POSITION 92127**

We are seeking a Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems. We are a SaaS company with a relaxed working environment and awesome benifits package!

Job Summary : As a Systems Administrator you will be part of the Development Team and frequently interact with internal end users, through our ticketing systems. You ll respond with appropriate changes and solutions while maintaining organizational policies for issue resolution. The System Administrator will also be a member of the ITOperations Team, and ensure the organization's computer systems are functioning and meet the needs of the organization. Support, troubleshoot, and maintain computer servers and networks.

Skills required:

• Computer systems
• Networks
• Hardware and software troubleshooting
• Databases
• Web services
• Problem solving. You re often the first person called upon to deal with a problem, so troubleshooting and understanding key systems are essential.
• Strong interpersonal and communication skills, both written and verbal, as you ll deal with technically-minded employees and non-technical colleagues alike.

Qualifications:

• Bachelor s degree in computer science OR equivalent experience
• Microsoft Windows Server and Desktop certifications
• CompTIA Network+ and A+

Benefits Included in the Role are based on full time employment as applicable by State and Federal Laws:
401 K and Roth - employer match @ 6 100% vested at time of deposit
Medical - HMO& PPO programs - 100% paid by employer for you, your spouse and children
Life Insurance for employee 100% paid by employer
Dental - Voluntary benefit
Vision - Voluntary benefit
Paid Time off , on an accrual basis
o 12 days per year, years: 0-2
o 16 days per year: year 3-4
o 20 days at 5 years
Paid Holidays
Paid Sick Leave
Corporate Wellness Program including weekly chair massage, in-office gym
Training & advancement opportunities
Company provided daily office snacks
Dog-friendly office

• Linux

Specific functions and responsibilities of the position include:

User administration:

The primary responsibility of the sysadmin is to support reliable and effective use of complex IT systems by end users. Activities range from managing identities and access to providing dedicated technical support to individual users.

• System maintenance
• Sysadmin is responsible for dependable access and availability to IT systems.
• Sysadmins will therefore be required to troubleshoot and fix issues that compromise system performance or access to an IT service.
• This responsibility also involves regular system improvements, such as upgrades based on evolving end-user and business requirements
• System health monitoring
• Sysadmin will monitor system health and identify anomalous network behavior
• Network administration
• To maintain network integrity, sysadmin will ensure that network interactions follow organizational policies and protocols
• Application compatibility

Sysadmin will support various DEV/QA/Support/Sales teams to ensure that software systems and feature releases are compatible with the IT infrastructure.

For example, as sysadmin you may:

• Test server load performance
• Install/upgrade hardware components
• Documentation
• Sysadmin is required to maintain records of IT assets usage.
• To plan for future IT investments and upgrades, you will document:
• Hardware Inventory
• Network LAN-WAN Diagrams
• Network IP Documentation Public & Private subnets
• Installation & patching
• Sysadmin will be responsible for managing, troubleshooting, licensing, and updating hardware and software assets.
• You will ensure that appropriate measures are proactively followed in response to unforeseen issues such as IT downtime or zero-day exploits.
• Then, you ll documented these activities and follow a strategic approach, per organizational policy.

User training

• 1. Systems admin will communicate directly with end users to solve technical issues.
• 2. May also conduct training programs to bring users up to pace with new software installations or IT system changes.
• 21. These training programs may not pertain to specialized engineering tools,
• 22. but the Web portal and procedures required to access the corporate network and IT services