Infrastructure Business Analyst (Part-Time)

Location: Bethesda, MD (Hybrid)

Required Clearance: Ability to obtain Public Trust

This is a variable hour position.

LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.

Position Description:

LCG is seeking a Senior Business Analyst will play a crucial role in supporting the mission of the Client. This role involves documenting ad-hoc special reports, participating in IT support and Engineering, and collaborating with the Infrastructure team. The ideal candidate will have experience as a Product Owner, working closely with users to analyze business processes and identify new business solutions that enhance support for the client s mission.

Duties and Responsibilities:

• Document ad-hoc special reports developed to support emergent business requirements.
• Collaborate with users to analyze business processes and identify new solutions that align with the Client s mission.
• Create use cases and results for the Infrastructure team.
• Serve as a liaison between stakeholders and the infrastructure team, ensuring that business needs are clearly communicated and understood.
• Prioritize and manage the product backlog, ensuring that features and improvements align with the overall business strategy.
• Lead product vision and roadmap planning, working with cross-functional teams to deliver solutions that meet user needs and business goals.
• Provide a broad spectrum of documentation, including technical meeting notes, policies, procedures, presentations, reports, user manuals, functional descriptions, and system specifications.
• Assist with Security Assessment and Authorization (SA&A) documentation, as needed.
• Develop outlines and drafts for review by technical specialists and management, ensuring that final documents meet applicable contract requirements and regulations.
• Perform content review for website content.
• Implement, maintain, and update a knowledge management system that includes processes, procedures, best practices, and lessons learned, ensuring accessibility to appropriate personnel.
• Ensure all electronic information technology is accessible to individuals with disabilities, complying with Section 508 standards.
• Demonstrate consideration of Section 508 in all relevant tasks and provide supporting documentation upon request.
• Provide Section 508 remediation services, including creating transcripts of podcasts and videocasts, making documents compliant with Section 508, and testing applications, documents, and web pages for compliance.
• Facilitate productive communications among all parties, including the CIO, COR, CO, customers, contract staff, and other service providers.
• Participate in regularly scheduled project meetings with Client IT staff and provide status updates.
• Ensure all documentation and communications are clear, consistent, and in plain language, with appropriate contact information included for issue reporting or inquiries.

Requirements:

• Bachelor s degree in Business Administration, Information Technology, Computer Science, Computer Applications, or a related field. A Master s degree is preferred.
• A minimum of 5 years of experience in business analysis, with demonstrated expertise in:
• Analyzing business processes and identifying solutions.
• Ensuring Section 508 compliance and providing remediation services.
• Previous experience as a Product Owner, with a strong track record of delivering products that meet business objectives and user needs.

Compensation and Benefits

The projected compensation range for this position is $97,000 to $120,150.00 per year benchmarked in the Washington, D.C. metropolitan area. The target salary for this role is $ 115,500.00. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at [email protected].

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or [email protected] emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.