Is your tech job boring? IT Support System Network Admin
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Job Description
Excellent opportunity for goal-oriented, independent, high-energy, knowledgeable IT Specialist with outstanding customer service skills.
This is a local position with the option to work remotely on an as-needed basis after the first 6 months. Relocation assistance may be available for the perfect candidate.
We are looking for a top-notch information technology consultant to join an established, nimble, fast moving team. Renowned for its superior technical skill and unrelenting dedication to its customers, this stable and long-standing company offers a secure position. A comprehensive compensation plan includes financial support for professional certifications, medical, dental and vision insurance, 401k and mileage reimbursement for local candidates.
This position offers the chance to be an integral part of the strategic growth of the company and is ideal for candidates seeking to be part of a small and responsive team in a work-hard, play-hard atmosphere.
Daily activities require an individual to be capable of handling both routine and complex troubleshooting activities: working in office, utilizing remote diagnostics, or jumping in the car to head to a client's site (for local individuals in our service area). This is a critical, front-line position that requires interaction with customers, and rotational on-call hours.
Key Responsibilities include:
Upgrading, migrating, and installing Windows operating systems
Desktop support - Microsoft Windows
Malware/Virus troubleshooting and resolution
Running routine back-ups for network servers and desktops
Installing and administering IPSEC and SSL based VPN networks combined with thorough knowledge of TCP/IP, DHCP, DNS, LAN, WAN and Routers
Configuring, deploying, migrating and troubleshooting Windows Server, client PC, networking, printing, and related hardware and/or software issues
Desired Skills and Experience
Candidate Requirements:
Two- or four-year degree in Information Systems, Computer Science, or related field
CompTIA A+ Certification or a Microsoft certificate plus experience in lieu of degree
Minimum of two years' hands-on experience in a business environment
Prior experience directly supporting customers on-site or remotely
Must be in good standing with DMV and have valid driver's license
Ability to commute to customers in own vehicle (mileage reimbursement/fuel allowance)
Pass a 7-year felony/misdemeanor background check and drug test
Good communication skills - with people and with writing service notes
Technology certifications are a PLUS, Microsoft or other.
Previous experience working for Managed Service providers highly desirable.
Physical Demands
Must be able to stand or sit for extended periods of time
Must have the ability to stand, sit, squat, bend, kneel, twist, crawl, reach, lift, balance, push and pull as required for an IT position.
Must be able to lift 50 lbs/ frequent lifting and/or carrying objects weighing up to 100 lbs with assistance.
Must be able to drive to client locations (local candidates only).
For the right candidate, there is tremendous opportunity to grow in this company. We are in a growth mode. That means it's a fast-paced environment and opportunities will grow as the company does.
Special Notes:
We place a strong emphasis on Top Quality, Experience, and Customer Service.
We are looking for a long-term employee who will grow with the company as we evolve into offering some new and very cool technologies. If you want to work on known technology and just collect a paycheck, you won't fit in here.
We are looking for someone who is willing to learn *our* way of providing top-quality customer support. You will learn great trouble-shooting skills and be exposed to a wide variety of network setup and internet operations.
Desired Skills
Server Administration
Networking
Windows
Security+
VoIP
Wireless
Firewalls
Information Systems
IP Networking
Information Technology