Software Implementation Specialist
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Job Title: Software Implementation Consultant (Remote)
Salary: $90k – 120k
20 days holiday + Public Holidays
Healthcare, 401k, Training budget
Location: Remote (USA)
Employment Type: Full-Time
Areti have partnered with a leading provider of enterprise-level software solutions, dedicated to helping organizations streamline their operations and achieve their business goals.
Job Summary: The Software Implementation Consultant will be responsible for managing and executing the implementation of our enterprise software solutions for clients. This role requires a deep understanding of software implementation processes, excellent project management skills, and the ability to work effectively with clients and internal teams.
Key Responsibilities:
- Project Management:
- Lead and manage the end-to-end implementation process for large-scale enterprise software projects.
- Develop and maintain detailed project plans, timelines, and budgets.
- Coordinate with cross-functional teams to ensure successful project delivery.
- Client Engagement:
- Serve as the primary point of contact for clients during the implementation process.
- Conduct needs assessments and gather requirements to tailor software solutions to client needs.
- Provide ongoing support and training to clients to ensure successful adoption of the software.
- Technical Expertise:
- Configure and customize software solutions to meet client specifications.
- Troubleshoot and resolve technical issues that arise during implementation.
- Collaborate with the development team to address any software enhancements or modifications.
- Documentation and Reporting:
- Create and maintain comprehensive project documentation, including user guides and training materials.
- Prepare regular status reports and updates for clients and internal stakeholders.
- Track and report on key performance indicators (KPIs) related to project success.
Qualifications:
- Proven experience in large scale software implementation at enterprise level.
- Excellent communication and interpersonal skills.
- Proficiency in software configuration and customization.
- Ability to work independently and remotely, with occasional travel as needed.