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Power BI Support Engineer
Salary undisclosed
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Description:
Power BI JD:
1. Candidate should have overall experience with knowledge of Power BI and SQL along with basic knowledge on SSRS. Knowledge of SSAS and SSIS will be an added advantage.
2. Should have good knowledge of Power BI Desktop, Power BI Service, gateways, Power BI administration, etc.
3. Strong Communication skills both written and oral.
4. Strong ability to communicate clearly and professionally with end users.
5. Strong ability to understand complex issues in an often-ambiguous environment.
6. Experience in Technical support projects and handling customers. Should have worked in customer support projects in the past.
7. Performing Root Cause analysis and resolving customer reported issues within the defined SLA.
8. Strong ability to analyze, interpret and communicate technical errors and solutions.
9. Strong email writing skills. Should be able to write detailed emails with excellent presentation.
10. Ability to act as a bridge between the end user and engineering teams to troubleshoot and resolve issues.
11. Should have strong ability to handle escalations, involve the right parties and deescalate the situations. Cross Team collaboration. Passion for technology and customer support.
12. Enthusiasm to upgrade technology from time to time.
Skills:
Technical support, Troubleshooting, power bi, azure, Microsoft Fabric
Top Skills Details:
Technical support,Troubleshooting,power bi,azure,Microsoft Fabric
Additional Skills & Qualifications:
Candidate Requirements
Years of Experience Required: 5-10 overall years of experience in the field.
Degrees or certifications required: none
Disqualifiers: poor communication skills in the HSA.
Best vs. Average: The ideal resume would contain deep technical skills in a variety of technologies
Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Power BI JD:
1. Candidate should have overall experience with knowledge of Power BI and SQL along with basic knowledge on SSRS. Knowledge of SSAS and SSIS will be an added advantage.
2. Should have good knowledge of Power BI Desktop, Power BI Service, gateways, Power BI administration, etc.
3. Strong Communication skills both written and oral.
4. Strong ability to communicate clearly and professionally with end users.
5. Strong ability to understand complex issues in an often-ambiguous environment.
6. Experience in Technical support projects and handling customers. Should have worked in customer support projects in the past.
7. Performing Root Cause analysis and resolving customer reported issues within the defined SLA.
8. Strong ability to analyze, interpret and communicate technical errors and solutions.
9. Strong email writing skills. Should be able to write detailed emails with excellent presentation.
10. Ability to act as a bridge between the end user and engineering teams to troubleshoot and resolve issues.
11. Should have strong ability to handle escalations, involve the right parties and deescalate the situations. Cross Team collaboration. Passion for technology and customer support.
12. Enthusiasm to upgrade technology from time to time.
Skills:
Technical support, Troubleshooting, power bi, azure, Microsoft Fabric
Top Skills Details:
Technical support,Troubleshooting,power bi,azure,Microsoft Fabric
Additional Skills & Qualifications:
Candidate Requirements
Years of Experience Required: 5-10 overall years of experience in the field.
Degrees or certifications required: none
Disqualifiers: poor communication skills in the HSA.
Best vs. Average: The ideal resume would contain deep technical skills in a variety of technologies
Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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