ERP Systems Analyst III

At Muncie Power, our products play a critical role in our society by powering the vehicles that develop key infrastructure, putting out dangerous fires, fixing the power lines that power our homes, and hauling away our garbage.

Every team member at Muncie Power understands how important the success of our customers is to their communities. And that inherent value is carried throughout each team to ensure we re providing the best for our customers.

WHAT YOU LL DO

You have the skills to identify the best solution for your fellow employees who use our ERP system by combining user feedback with your technical expertise of 10 years. As an ERP systems analyst, you will play a vital role in delivering advanced functional support for the ERP and related applications, ensuring that these applications effectively align with the changing needs of the business.

• Under minimal supervision, consult with management and end-users to identify current and future operating processes and requirements to clarify system objectives for projects of moderate to high levels of complexity
• Review, analyze, and modify application configurations in support of changing business needs
• Comply with and employ industry-standard business analysis methodologies and concepts and enhance business process methodology, including gathering requirements, developing use case scenarios, process flow mapping, and creating test plans
• Work with end-users to test and validate functional processes and system flows
• Create detailed functional specification documents and transfer the knowledge to the IT applications development and support teams
• Work with IT, employees, vendors, and service providers to develop, optimize, and implement system solutions
• Train employees as needed to promote best practice use and adoption of the ERP software
• Work closely with IT and employees to ensure application data integrity and security
• Work to minimize risk using proper change management, which will provide dependability for the operational and long-term success of business objectives

YOUR EXPERIENCES & SKILLS

• Bachelor s degree in business administration, accounting, management of information systems, or computer science
• Ten (10) years minimum experience working with end users in a business analyst role including requirements gathering, analysis, application design and testing, and supporting enterprise-class ERP systems in one or more major functional areas such as financial, order management, procurement, production planning, or supply chain management
• IFS ERP experience (preferred)
• Crystal Reports experience (preferred)
• Demonstrated experience using SQL with a top-tier database (Oracle, Microsoft SQL)
• Ability to gather and interpret relevant data and information and present to management in non-technical terms
• Experience working with integrated systems in a manufacturing environment
• Ability to think logically, critically, and constructively about complex problems; clearly communicate findings of analysis; and propose solutions that address expressed needs
• Experience with Microsoft Office applications
• Strong written and verbal communication skills
• Strong interpersonal, collaboration, and team skills
• Ability to make effective decisions under pressure
• Ability to effectively manage multiple priorities
• Demonstrated ability to analyze, optimize, and document complex business processes
• Provide day-to-day and on-call second-tier end-user application support as needed

BENEFITS

• Medical, dental, and vision insurance, and zero card
• Life, death, dismemberment, and dependent insurances
• Prescription drug programs
• Telehealth
• Short-term and long-term disability, and flexible leaves of absence
• Employee assistance programs
• 401k (match 50% on the first 6% of deferred compensation) and flexible spending plans
• 3 weeks of paid time off
• 9 paid holidays
• Wellness & Engagement

LOCATION: Muncie, IN

DEPARTMENT: IT

WORK ENVIRONMENT: Office

REPORTS TO: ERP Systems Manager

SHIFT TYPE: Monday Friday (5-8s)

WORKPLACE ARRANGEMENT: On-site

SUPERVISES: NA

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Muncie Power Products is an Equal Opportunity Employer.