Network Surveillance Engineer

Exciting Opportunity: Join Our Dynamic Team as a Network Surveillance Engineer!

Are you a tech-savvy professional with a passion for telecommunications and a knack for problem-solving? If so, we have an incredible opportunity for you to join our team as a Network Surveillance Engineer. In this role, you'll be responsible for monitoring and troubleshooting our cutting-edge 5G network, ensuring our customers receive the seamless service they deserve.

Key Responsibilities:

• Own the end-to-end monitoring of our RAN (Radio Access Network) and EMS (Element Management System) systems, quickly identifying and addressing any incidents or service disruptions.
• Collaborate with cross-functional teams, including RF, Deployment, Integration, and Engineering, to resolve complex issues and restore service efficiently.
• Manage the incident management process, prioritizing tasks and driving ticket resolutions to meet our stringent SLAs.
• Provide first-level operational support, analyzing network logs and implementing corrective actions to maintain optimal network performance.
• Escalate critical issues to the Fault Isolation and Management team, ensuring seamless communication and effective problem-solving.
• Contribute to the continuous improvement of our network monitoring and troubleshooting processes.

Qualifications and Skills:

• Bachelor's or Master's degree in a relevant field or equivalent experience
• Minimum of 3-5 years of experience in the telecommunications or wireless industry, preferably in a network operations or surveillance role
• Proficient understanding of 5G network architecture, including core, RAN, transport, and gNB configurations
• Excellent problem-solving and analytical skills, with the ability to work under pressure and prioritize tasks effectively
• Strong communication and collaboration skills, with the ability to work cross-functionally and build strong relationships
• Flexible and adaptable, with a keen interest in learning new technologies and approaches
• Attention to detail and a commitment to delivering high-quality work

If you're ready to take on a challenging and rewarding role in a dynamic, fast-paced environment, we encourage you to apply today. Join our diverse and inclusive team and help us shape the future of wireless technology.

To apply, please submit your resume and a brief cover letter highlighting your relevant experience and passion for the role. We look forward to hearing from you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.