Sales Engineer

FacilityForce, Inc. is part of the Volaris business group. Our parent company, Constellation Software, is Canada's second-largest software company. While creating technologies to help our customers succeed is what we do, it is not who we are. Our company comprises the best and brightest individuals in the industry. Our employees hail from all corners of the globe and thrive in our collaborative and innovative environment.

We constantly seek new talent, from young minds to experienced leaders, to join our growing organization. Do you have what it takes to join our team?

What makes us unique:

• Focused on facilities management software for government and commercial organizations
• Only provider of Facility Resource Planning (FRP), which is IWMS software tightly integrated with the customer's ERP
• Offer one of the only integrated solutions developed from the ground up (not from acquisitions)
• A sole source for customer needs: we develop, sell, implement, and support our solutions
• We collaborate with our customers to develop enhancements and new software products

What you will love about us!

• Family First Company Culture
• Generous PTO
• Excellent Bonus Program
• Exceptional Educational Opportunities
• Network of Resources
• Talented Employees
• Talent Development focused on providing opportunities to develop and grow within the organization
• Immediate eligibility for company benefits
• 401k Employer Match
• Publicly Traded on the Canadian Stock Exchange

Job Summary: The Pre-Sales Engineer serves as the technical expert and primary technical resource for the sales team, driving the technology evaluation stage of the sales process. Acting as a trusted advisor and product advocate, you will articulate the value and positioning of FacilityForce solutions to technical and business audiences. The goal is to ensure customer satisfaction at every sales cycle stage by identifying and addressing technical requirements and building lasting relationships.

Key Responsibilities:

• Product Expertise: Develop a deep understanding of the FacilityForce product suite and effectively communicate its benefits to stakeholders at all levels, including line-of-business directors and C-suite executives.
• Needs Analysis: Conduct thorough needs assessments and requirement analyses for new and existing customers.
• High-Impact Demonstrations: Design, deliver, and present tailored product demonstrations that address customer challenges and highlight FacilityForce s value proposition.
• Opportunity Management: Manage and prioritize sales opportunities, ensuring alignment with account executives and sales strategies.
• Customer Engagement: Build trust and foster strong relationships with prospects and customers through in-person meetings, phone calls, and email interactions.
• Cross-Functional Collaboration: Collaborate with sales, marketing, product, and support teams to relay customer feedback, prioritize feature requests, and contribute to the product roadmap.
• CRM Management: Maintain detailed account and opportunity information in Salesforce to track progress, prioritize activities, and drive sales pipeline success.
• Event Support: Participate in marketing activities, user community events, and industry conferences as a product expert and brand ambassador.

Required Skills and Qualifications:

• Strong understanding of databases, application servers, and SQL.
• Familiarity with one or more solutions, such as AiM, FAMIS, Maximo, Tririga, TMA, or Archibus.
• Exceptional presentation, interpersonal, and communication skills.
• Proven track record of accelerating the sales cycle and increasing deal size.
• Experience with CRM systems (e.g., Salesforce) and proficiency in MS PowerPoint, Excel, and Outlook.
• Ability to multi-task, prioritize, and manage time effectively in a dynamic environment.
• High energy, positive attitude, and strong team collaboration skills.
• BA/MBA or equivalent work experience in technology or a related field.
• Strong desire to succeed in enterprise software sales.

Preferred Experience:

• 3-5+ years of experience in a similar Pre-Sales Engineer role supporting complex enterprise solutions.
• Experience with facilities operational solutions like CMMS, CAFM, or IWMS (Integrated Workplace Management Systems).

Additional Details:

• Remote Position
• Travel: This role may require up to 75% travel.
• Work Style: A mix of on-site client interaction, virtual meetings, and internal collaboration.

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