MS Dynamics 365 CRM CE Integration Specialist

Position: Microsoft Dynamics 365 CRM CE Integration Specialist Mid Level
Location: Remote
Full Time Role

Looking for a Mid-Level Technical Microsoft Dynamics for Customer Engagement(CRM) with exp in integrations to Dynamics for Finance and Accounting
Need Experience on Marketing Module
Need Experience in Customer Insights Journey

Overview: We are seeking a skilled Dynamics 365 Customer Engagement (CRM) Integration Specialist with expertise in integrating Dynamics CRM with Dynamics for Finance and Accounting. The ideal candidate will have a deep understanding of both Dynamics 365 CRM and Finance and Accounting modules, along with hands-on experience in designing, implementing, and managing integrations between the two systems. This role will involve collaborating with cross-functional teams to ensure seamless data flow and process automation between customer engagement and financial systems.

Responsibilities:

1. Integration Design: Design and architect robust integrations between Dynamics 365 CRM and Dynamics for Finance and Accounting to enable smooth data exchange and streamline business processes.
2. System Configuration: Configure and customize Dynamics CRM and Finance and Accounting modules to meet integration requirements and business needs.
3. Data Mapping and Transformation: Define data mapping rules and transformation logic to ensure accurate and consistent data exchange between CRM and Finance systems.
4. API Development: Develop custom APIs and web services for integrating Dynamics CRM with Finance and Accounting modules, leveraging Microsoft technologies such as Azure Logic Apps, Power Automate, and custom .NET development.
5. Middleware Configuration: Configure middleware platforms (e.g., Azure Integration Services, SSIS) to orchestrate data flow and communication between CRM and Finance systems.
6. Testing and Validation: Conduct thorough testing of integration solutions to validate functionality, performance, and data integrity across CRM and Finance systems.
7. Troubleshooting and Support: Provide technical support and troubleshooting assistance to resolve integration issues and ensure continuous operation of integrated systems.
8. Documentation: Create comprehensive documentation including integration requirements, design specifications, configuration guides, and troubleshooting procedures.
9. Stakeholder Collaboration: Collaborate with stakeholders including business users, IT teams, and third-party vendors to gather requirements, define integration scope, and prioritize implementation tasks.
10. Continuous Improvement: Stay updated on the latest features and updates in Dynamics 365 CRM and Finance modules, and identify opportunities to enhance integration capabilities and optimize business processes.

Requirements:

1. Bachelor s degree in Computer Science, Information Systems, or related field.
2. Microsoft Dynamics 365 certification in Customer Engagement (CRM).
3. Proven experience (X years) in designing and implementing integrations between Dynamics 365 CRM and Dynamics for Finance and Accounting.
4. Strong understanding of Dynamics 365 CRM architecture, data model, and customization capabilities.
5. Proficiency in developing custom APIs, web services, and integrations using Microsoft technologies such as Azure Logic Apps, Power Automate, and .NET framework.
6. Experience with middleware platforms for integration orchestration, such as Azure Integration Services, SSIS, or similar.
7. Excellent analytical and problem-solving skills with a keen attention to detail.
8. Effective communication and collaboration skills with the ability to work closely with cross-functional teams and stakeholders.
9. Ability to prioritize and manage multiple tasks in a fast-paced environment.
10. Experience working in Agile development methodologies is a plus.

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