Intake & Triage Coordinator
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Job Description
Mercalis
Intake and Triage Coordinator
Fully Remote
Start Date: 10/07/24
Pay: $16/hour
Placement: 3 Month Contract
Work Environment
The Intake & Triage Coordinator will be responsible for providing oversight and support for all incoming cases. Individual will also be responsible for receiving faxes, creating cases, distributing cases to team, and communicating with Case Managers, patients and healthcare professionals if information is missing (as appropriate within the Program Design).
Remote training for 3 weeks. No time off allowed before end of training unless pre-approved. Equipment provided.
Responsibilities
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Mercalis
Intake and Triage Coordinator
Fully Remote
Start Date: 10/07/24
Pay: $16/hour
Placement: 3 Month Contract
Work Environment
The Intake & Triage Coordinator will be responsible for providing oversight and support for all incoming cases. Individual will also be responsible for receiving faxes, creating cases, distributing cases to team, and communicating with Case Managers, patients and healthcare professionals if information is missing (as appropriate within the Program Design).
Remote training for 3 weeks. No time off allowed before end of training unless pre-approved. Equipment provided.
Responsibilities
- Review and ensure all incoming forms are complete
- Follow up with stakeholders as appropriate to collect and capture missing/incomplete information
- Accurately capture program specific requirements from referral into CRM
- Ensure timely processing of all forms/requests based on pre-set program requirements
- Create new patient profiles or accurately associate referrals to existing patient profile
- Assess request on forms and associate appropriate services/resources based on business rules and program guidelines
- Work closely with internal team to appropriately manage and resolve issues
- Maintain confidentiality of patient and proprietary information
- Data entry role, accurate and efficient transfer of patient accounts into system
- Strong attention to detail
- Strong interpersonal skills; team player
- Demonstrate ability to communicate clearly in both written and oral communication
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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