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Account Setup Coordinator

Salary undisclosed

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Immediate need for a talented Account Setup Coordinator. This is a 03+ Months Contract opportunity with long-term potential and is located in Minneapolis, MN (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-43692

Pay Range: $19 - $20.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.

Key Responsibilities:

  • This position is responsible for working with various areas within the company to successfully implement products and services for customers.
  • Acts as the primary internal contact.
  • Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable.
  • Answer Voicemail.
  • Special Handling/Expedite request for Card orders - Myca Rewards / Gift Cards to CPI/FOS.
  • Respond to Email Enquiry related to purchase , Order status, Tracking. Cancelled Order.
  • Card Replacement Request.
  • Digital Card Resend invite/ Username.
  • Reset MYCA Password.
  • Card Unload Request.
  • Check Processing for Rewards Card Order.

Key Requirements and Technology Experience:

  • Skills-Banking, Excel/ Salesforce, Customer Service.
  • Someone who is a quick learner, someone who enjoys learning new things. Computer Savy IE excel experience.
  • A candidate who has client/ customer facing experience in a professional setting.
  • Office experience IE excel and word, Salesforce is a plus not a requirement.
  • This is a client facing role.
  • NO overtime required

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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