General Manager- Fast Food

Job Description

Restaurant General Manager

$50K to $60K

Bonus Potential

Medical, Dental, Vision

401K

2 Weeks PTO

The Restaurant General Manager ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of crew members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The Restaurant General Manager is the leader of the restaurant and is responsible for successfully carrying out the policies and procedures of the company and ensuring profitability.

Responsibilites

• Ensures 100% satisfaction for all guests
• Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
• Lead team in ensuring Voice of the Customer (VOC) feedback is collected and acted upon
• Motivates Team Members to perform at or above expected performance levels
• Ensures staffing levels meet guest service requirements at all times
• Treats all Team Members with respect while fostering a sense of teamwork and accountability
• Accountable for positive engagement at every guest encounter
• Ensures all ingredients and menu items are properly stored, handled, prepared and presented with the greatest concern for food safety, accuracy, quality, and guest satisfaction
• Positively impacts profitability by effectively managing product projections and controlling waste
• Provides, to every guest, a come-back quality service and taste experience
• Maintains a clean, safe, and comfortable environment for guests and Team Members
• Clean as you go mentality Ensure the restaurants interior and exterior, including furnishings and equipment, are clean and in excellent working condition at all times
• Provides an environment that encourages guests to return
• Recruit, hire, develop, and motivate Team Members
• Provides encouragement to Team Members, including communicating team goals and identifying areas for new training or skill checks
• Answers Team Member questions, helps with Team Member problems, and oversees Team Member work for quality and guideline compliance
• Communicates deadlines and sales goals to Team Members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Forecast sales, create work schedules, order and track inventory, and complete required performance reports
• Ensure cash control, security, safety and food quality standards are consistently met
• Maintain a local marketing program that focuses on sales growth
• Team Leadership - The ability to demonstrate interest, skill, and success in getting others to learn to work together
  
  

Requirements

• Must be 18 years of age or older
• High School Diploma or Equivalent
• Minimum of 6 months experience performing as a General Manager or 1 year of restaurant management experience in similar environment
• Must have a reliable transportation and Driver's License required
• Ability to work nights and weekends
• Take absolute pride in everything you do
• Value customer service and hold the ability to positively impact guests' experience
• Work well in a fast-paced environment
• Practice high quality food and cleanliness standards
• Bring an upbeat energy and positive attitude to the team
• Has a commitment to timeliness and a sense of urgency
• Ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form
• Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ration and percent
• Ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists
  
  

Equal Opportunity Employer

Company Description

Patrice and Associates is representing a client with an excellent opportunity.

Patrice and Associates is a recruitment search firm that works as a trusted partner dedicated to growing businesses by delivering the right talent both technically and culturally on a local and national scale. The firm has over 30 years of experience in the recruitment industry across various industries.

Patrice and Associates is representing a client with an excellent opportunity. Patrice and Associates is a recruitment search firm that works as a trusted partner dedicated to growing businesses by delivering the right talent both technically and culturally on a local and national scale. The firm has over 30 years of experience in the recruitment industry across various industries.