Enrollment Technician - Remote / Telecommute
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We are looking for Enrollment Technician - Remote / Telecommute for our client in Baltimore, MD
Job Title: Enrollment Technician - Remote / Telecommute
Job Location: Baltimore, MD
Job Type: Contract
Job Description:
Pay Range: $18hr - $22hr
Essential Functions:
- Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events.
- Complete monthly reconciliation processes and resolve discrepancies in a timely manner.
- 20% Coordinate with the Account Installation Team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
- Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.
- 10% May assist with initial training for new hires and training res for experienced hires.
- High School Diploma or GED.
- 3 years experience in membership enrollment, member services, billing, claims operations, and/or data analysis.
Knowledge, Skills and Abilities:
- Must be able to work effectively in a team environment, Proficient.
- Must be able to adapt swiftly to multiple and rapidly changing priorities, Proficient.
- Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software, Proficient.
- Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate Client system, Proficient.
- Must be able to utilize Microsoft Office Suite, especially Excel, Proficient.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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