Junior Software Release Manager

About DataScan:

Headquartered in Alpharetta, Georgia, DataScan stands at the forefront of delivering cutting-edge wholesale asset financing and inventory risk management solutions. Our commitment lies in empowering lenders to efficiently oversee their operations and manage risk through our technologies, knowledge, and expertise. With our connected commercial ecosystem, we continue to evolve the dealer commercial lending industry.

We are looking for a Junior Software Release Manager to join our team. The Junior Software Release Manager plays a key role in the software development and delivery process by overseeing the planning, coordination, and execution of software releases. The Junior Software Release Manager uses expertise in Agile methodologies and strong communication skills to coordinate activities of multiple, cross-functional teams to ensure that software is released on time, with high quality, and complies with applicable company and industry standards.

This is a hybrid position based in Alpharetta, GA.

Responsibilities:

1. Release Planning:
   1. Collaborate with product owners, software development and quality assurance teams, DevOps, information security, and IT operations teams to plan and schedule software releases.
   2. Develop release timelines and milestones.
   3. Communicate release plans to stakeholders.
   4. Develop and maintain a release plan that outlines the scope, schedule, and objectives of software releases utilizing tools such as Jira Software and Confluence.
2. Coordination:
   1. Coordinate and facilitate release meetings, ensuring all teams are aligned on release goals and timelines.
   2. Work closely with project managers, product owners, and other stakeholders to prioritize release activities.
   3. Implement and enforce change control processes to ensure that only approved changes are included in each release.
   4. Collaborate with cross-functional teams, including development, quality assurance, DevOps, IT operations, and client-facing teams to foster a culture of collaboration and shared responsibility for successful software releases.
   5. Coordinate efforts of third-party vendors when they have deliverables in the release (e.g. translations)
   6. Track and report key performance indicators (KPIs) related to the release process, such as release velocity and defect trends.
   7. Monitor production releases for issues, coordinate hotfixes or patches when necessary, and ensure smooth transitions to maintenance and support phases.
3. Risk Management:
   1. Identify potential risks and issues that may impact release schedules or software quality and work proactively to mitigate them.
   2. Develop contingency plans to address unexpected obstacles during the release process.
   3. Provide timely updates to project teams and stakeholders.
4. Communication:
   1. Communicate release schedules, progress, and status updates to stakeholders, including executives, and relevant teams.
   2. Provide regular updates on release progress, risks, issues, and resolutions.
   3. Resolve conflicts and disagreements among team members or stakeholders related to release planning, scope, or priorities.
5. Documentation
   1. Maintain accurate and up-to-date project documentation.
   2. Provide input to and help maintain company SDLC Policy and Procedures documentation.
6. Compliance:
   1. Ensure teams follow industry and company standards and bring awareness to exceptions.
   2. Participate in annual SSAE and SOC 2 audits providing evidence as required.
7. Continuous Improvement:
   1. Continuously evaluate and improve the release process, incorporating industry best practices and lessons learned from previous releases to improve efficiency and reduce risks.
   2. Implement best practices for release management and stay informed about industry trends.

Required Skills and Qualifications:

• Strong project management skills with the ability to plan, execute, and monitor releases effectively.
• Excellent communication skills to interact with cross-functional teams and stakeholders.
• Familiarity with software development processes and technologies, including Agile methodologies, version control systems, and release management tools.
• Strong problem-solving and critical-thinking skills to address unexpected challenges during releases.
• Meticulous attention to detail to ensure the accuracy of release documentation.
• Ability to collaborate with product owners, development, quality assurance, DevOps, information security, and IT operations teams to achieve common release objectives.
• Flexibility and adaptability to work in a dynamic and fast-paced environment.

Qualifications:

• Bachelor s degree in computer science, Information Technology, or a related field.
• One to three (1-3) year s experience in release management, project management, or a related role.
• Experience in collaborating with cross-functional teams and resolving conflicts.

Preferred Qualifications:

• Experience in software development with a thorough understanding of the development process and the challenges associated with software releases.
• Experience using Jira Software, Confluence, Jira Service Management, GIT, Polaris
• Experience working with external vendors
• Knowledge of wholesale finance or other financial industry programs
• Certification in relevant tools
• Previous experience working in an environment that requires adherence to SOC 2 (Service Organization Control Type II) compliance.

Compensation & Benefits:

At DataScan, our associates are our number one asset. We offer competitive compensation with annual bonus potential, paid time-off, expense reimbursement, excellent health care and retirement savings plan.

• Bonus potential based on satisfactory performance
• Flexible health insurance options, including vision and dental coverage
• 401K retirement savings plan, including company contributions
• Wellness incentives
• Paid Parental Leave
• Education Reimbursement
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