Program Manager (Business Continuity & Disaster Recovery)

Job Title: Program Manager (Business Continuity & Disaster Recovery)

Job Location: Plantation, FL

Key Requirements:

• Certifications: Candidates with certifications like CBCP, ITIL, CISA, CRISC, ISO 22301 are highly preferred. Any combination is desirable, and those with certifications will be given significant consideration.
• Multi-Lingual: Proficiency in English/Spanish, Portuguese, French, etc., is highly preferred.
• Location: Preference for candidates local to South Florida who can go onsite 3-4 days a week. However, highly qualified candidates from outside the area will also be considered, especially if they meet certification and experience requirements.

Experience:

• At least 5+ years of experience in business continuity and IT disaster recovery.
• At least 1+ year in a leadership or supervisory role.
• Strong understanding of business continuity and disaster recovery principles.
• Familiarity with fundamental IT concepts, infrastructure, and data center technologies.

Responsibilities:

• Develop, implement, and maintain the organization's BCP/DR program.
• Conduct risk assessments to identify potential threats to the organization's operations.
• Create and maintain Business Impact Analyses (BIAs) for all critical business functions.
• Develop and maintain BCP/DR plans based on BIA data for all critical functions.
• Ensure BCP/DR plans are properly rated and include all required sections.
• Design, coordinate, and execute test exercises for critical business processes.
• Regularly test BCP/DR plans to ensure their effectiveness.
• Train employees on BCP/DR procedures and practices of technology risk disaster recovery planning.
• Develop and maintain policies, standards, and procedures aligned with best practices.
• Implement technical solutions to support the BCP/DR program.
• Manage the organization's response to disasters and emergencies.
• Lead crisis management teams during significant business disruptions.
• Work with vendors and partners to ensure their BCP/DR plans align with the organization's plans.
• Oversee the budget for business continuity and ensure resource availability.
• Collaborate with IT staff to develop and implement best practices to protect and restore data and systems.
• Partner with infrastructure and application areas to develop and maintain recovery procedures for critical apps.
• Communicate clearly, both verbally and in writing, to document technical information.
• Contribute to process improvement initiatives.
• Stay up-to-date on the latest BCP/DR trends and best practices.

Skills:

• Strong project management skills.
• Excellent communication and coordination across the organization.
• Executive-level written and verbal communication skills.
• Excellent interpersonal and collaborative skills.
• Strong stakeholder management skills.
• Ability to communicate BCP/DR-related concepts to both technical and non-technical audiences.
• Proven track record in creating and managing Business Continuity and Disaster Recovery plans.
• Ability to work independently and as part of a team.