People Process Optimization Lead
Salary undisclosed
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team
Stripe's People Strategy and Enablement team is…
The Process Optimization team is responsible for partnering with cross-functional teams to enable our People team and Stripe employees on productivity and efficiency changes related to People programs. In addition, the team needs to build, execute and land a series of large scale process optimization initiatives focused on the employee lifecycle.
What you’ll do
As the People Process Optimization Lead, you will be responsible for developing and implementing enablement initiatives for our internal processes and People tools, collaborating with key stakeholders, and ensuring seamless adoption. The successful candidate will have extensive experience in leading global process improvement initiatives, have a strong operational background and can effectively partner with Corporate Technology and People team leaders to drive enterprise transformation projects.
Responsibilities
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $188,000 - $282,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team
Stripe's People Strategy and Enablement team is…
The Process Optimization team is responsible for partnering with cross-functional teams to enable our People team and Stripe employees on productivity and efficiency changes related to People programs. In addition, the team needs to build, execute and land a series of large scale process optimization initiatives focused on the employee lifecycle.
What you’ll do
As the People Process Optimization Lead, you will be responsible for developing and implementing enablement initiatives for our internal processes and People tools, collaborating with key stakeholders, and ensuring seamless adoption. The successful candidate will have extensive experience in leading global process improvement initiatives, have a strong operational background and can effectively partner with Corporate Technology and People team leaders to drive enterprise transformation projects.
Responsibilities
- Diagnosing Stripe People processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort
- Implement a continuous improvement program to engage cross-functional People teams to solve operational problems, such as Total Rewards, Recruiting, and Talent & Development.
- Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
- Partner with functional leads to create global best practice documentation and standardization across geographies
- Provide benchmarking and performance improvement metrics to indicate future investment in the program to leadership
- Lead cross organizational projects and reporting that drive performance improvement, visibility and automation throughout People programs
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 8+ years of successful project/program leadership experience and facilitation of large cross-functional teams in HR transformation, business operations or technology process improvement areas
- 2+ years of direct people management experience
- A strong track record of delivering global transformational, complex programs in a changing, ambiguous environment which have delivered quantifiable business impact
- A high threshold for navigating ambiguity and building effective solutions that scale
- A strong operational background with a track record of making data driven decisions
- A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you).
- You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
- An ability to seamlessly transition from strategy, high level to very detailed, and a willingness to “roll up your sleeves”
- Lean Six Sigma experience, Master Blackbelt certification is preferred
- Experience working with internal tooling and Engineering teams
- Strong project management experience
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $188,000 - $282,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
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