Manager Program Management/ Quality Assurance Analyst

At ServBeyond Solutions, we deliver cutting-edge solutions that support the critical missions of our Government customers. We aim to revolutionize user experiences, boost productivity, and adapt to changing business needs using the latest technology platforms across web, mobile, and social media.

Our dedication to innovation, quality, and customer satisfaction has made us a leader in digital services for Government agencies. We seek an experienced Manager, Program Management/Quality Assurance Analyst Office to join our team and drive our success forward.

ServBeyond Solutions’ dedication to innovation, quality and customer satisfaction has allowed us to become a well-recognized leader in providing digital services for our Government customers. In this position you must be able to contribute to our customer success by ensuring our deliverables meet our quality standards. The ideal candidate is an exceptionally organized, methodical professional with experience in supporting a portfolio of projects simultaneously. This is an excellent opportunity to work in a fast-paced, team-oriented environment.

Be part of a dynamic company where technology makes a real impact – join ServBeyond Solutions today!

Job Duties:

• Implement the development and documentation of processes and procedures to support ServBeyond's Service Delivery Organization (SDO).
• Be an active member of the SDO team.
• Develop reports and dashboards to track project deliverables.
• Perform quality reviews on all project deliverables and configuration management tasks.
• Create and maintain QA process.
• Drive program and project team members to follow the schedule and submit documentation for review on time.
• Ensure teams include the QA process in the Agile framework.
• Assist in internal and external quality audits to maintain ISO certifications and CMMI appraisals.
• Provide reporting on audit findings.
• Create and execute new program initiation, implementation, onboarding, and deliverables tracking within the SDO framework.
• Train project team members on how to use SDO resources.
• Oversee program and project controls.
• Manage the Process Asset Library (PAL).
• Manage the organizational Process Innovation Team (PIT).
• Develop and execute the annual organizational Process Improvement Plan (PIP).
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree with 6+ years of industry experience in quality, auditing, and program management.
• Active CMMI Associate Certification.
• US residency is required.
• Proven efficiency with working in an Agile environment.
• Proficient in applying and working with the CMMI Level III and ISO 9000/20000/27001 framework.
• Proficient with 508 compliance testing.
• Familiar with Jira
• Meticulous attention to detail is a must.
• Excellent communication skills.
• Excellent prioritization and time management skills.
• Proven record of delivering support for government contracting programs.
• PMP Certification a plus.

Salary Information:

The salary range for the Manager, Program Management Office position is competitive and commensurate with experience, typically starting at $125,000 to $145,000 annually. We also offer a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.

Equal Employment Opportunity

ServBeyond Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Americans with Disabilities Act (ADA) Requirements

ServBeyond Solutions is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability to apply for a position with us, please email us at [email protected].

The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. The employee is regularly required to talk or hear and frequently use hands or fingers to handle objects, tools, or controls. Occasionally, the employee must stand, walk, sit, and reach with hands and arms and lift or move up to 25 pounds. Specific vision abilities include close vision, distance vision, and the ability to adjust focus, with the noise level in the work environment usually being low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions, identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.