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Senior Strategic Sourcing Manager

Salary undisclosed

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About The Team

The Strategic Sourcing team is a key component of our larger Procurement and Finance Services (PFS) team at Zillow Group (ZG). Our strategy focuses on achieving operational excellence, product quality, competitive advantage, outstanding customer experience, risk management and cost efficiency all of which is in alignment with Zillow Group’s mission and core values.

The Strategic Sourcing Team enables Zillow Group, business and technology teams to run efficiently and scale. We support the entire enterprise as our core customer base and work in a consultative approach to ensure their supplier stack is delivering. Lastly, we strive to facilitate our customers’ contracting needs to ensure we Deliver Quality on Time, Every Time!

About The Role

You will serve as a trusted advisor to the multiple business lines including but not limited to Zillow Home Loans, Spruce, Legal and Compliance. This role will drive critical elements of the supplier relationship lifecycle including planning, sourcing and negotiation support for complex deals, owning supplier relationship management for the most strategic suppliers, and benchmarking deals with available market intelligence. You will be a subject matter authority on our sourcing projects, processes, spend, purchasing, and planning!

Responsibilities may include:

  • Lead sourcing events (complex and commodity), i.e. RFx’s, lead negotiations, facilitate contracting, and manage supplier relationships across your book of business etc.
  • Publish a 12-month deal calendar and review timelines, planning, and strategy with essential team members, budget owners, Product, FP+A, and Legal.
  • Research and identify savings and supplier optimization opportunities within Zillow’s current and future service needs
  • Be a key point for Sourcing and PFS on M+A workstreams, supporting integration and onboarding of key Suppliers
  • Drive monthly/quarterly Stakeholder Business reviews
  • Lead key Sourcing optimization projects and initiatives with a focus on Sourcing Process Excellence
  • Run or collaborate on key reports for the team including spend, savings, key projects, and near-term/longer range priorities, diversity, sustainability, etc.
  • Excel in data-driven communications and recommendations, both internally and with suppliers
  • Develop and implement standard supplier agreements and relevant amendments, supplier management standard methodologies, and sourcing practices - i.e. use “ZG paper” as much as possible
  • Collaborate with our Supplier Management team on Supplier Business Reviews, Scorecards, Supplier Qualification, and Onboarding
  • Lead cross-functional projects and process improvements across multiple partner teams and internally within Sourcing and PFS
  • Find opportunities to rationalize suppliers and program strategies that deliver effective supplier use while considering risk, overall supplier mix and opportunities to invest in innovative or diverse supplier capabilities
  • May include mentoring junior team members with difficult deals and standard methodologies
  • May support business adoption of supplier performance management

You Will Get To:

  • Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations, to propel successful partnerships and operational efficiency.
  • Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on suppliers, customers, and Zillow Group.
  • Establish credibility and rapport with business partners and senior leaders to navigate the intricacies of business operations and processes effectively.
  • Lead the vision, strategy, and outcomes of Supplier engagement initiatives to champion business expansion and achieve defined results outlined in Statement of Work (SOW) agreements.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

  • Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations, to propel successful partnerships and operational efficiency.
  • Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on suppliers, customers, and Zillow Group.
  • Establish credibility and rapport with business partners and senior leaders to navigate the intricacies of business operations and processes effectively.
  • Lead the vision, strategy, and outcomes of Supplier engagement initiatives to champion business expansion and achieve defined results outlined in Statement of Work (SOW) agreements.

Who You Are

  • Hold a Bachelor's degree or relevant work experience, with an MBA or Master's degree in Supply Chain Management or Finance being highly desirable, aligning with the educational requirements for the position.
  • Possess 5-10 years of consistently supporting complex high value deals with technology and services suppliers, sourcing events, handling suppliers and the respective budgets with FP+A, and leading projects, preferably within large tech organizations. Mortgage and closing services category management experience is a plus
  • Strong negotiation skills with both tactical and Strategic Suppliers, with the ability to adapt and improvise through ambiguity
  • Showcase a track record of successfully navigating complex strategic agreements and Statements of Work
  • Skilled in foreseeing and manage trade-offs, adeptly balancing business requirements while fostering operational excellence.
  • Showcase outstanding capabilities in time management, organization, and prioritization, ensuring efficient task execution.
  • Display a strong sense of ownership and a drive for achieving results, highlighting your dedication to success and an interest in continuous improvement.
  • Experience in organizational change management best practices.
  • Familiarity with process mapping, process enhancement, and problem-solving, applying statistical and data-centric methodologies such as Six Sigma, Lean, Kaizen, Design Thinking, and Agile, reinforcing proficiency in process optimization.
  • Strong analytical skills to help drive data based decisioning and reporting
  • Ability to identify risks and connect the dots across multiple functions including finance, legal, contracts management and a wide variety of technology teams
  • Ability to prioritize multiple projects in a fast-paced environment without losing focus on the details
  • Maintain a bias for action and courage when solving problems
  • Received formal training in Data Analytics, Spend Analytics,, and Advanced Excel Skills.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
About The Team

The Strategic Sourcing team is a key component of our larger Procurement and Finance Services (PFS) team at Zillow Group (ZG). Our strategy focuses on achieving operational excellence, product quality, competitive advantage, outstanding customer experience, risk management and cost efficiency all of which is in alignment with Zillow Group’s mission and core values.

The Strategic Sourcing Team enables Zillow Group, business and technology teams to run efficiently and scale. We support the entire enterprise as our core customer base and work in a consultative approach to ensure their supplier stack is delivering. Lastly, we strive to facilitate our customers’ contracting needs to ensure we Deliver Quality on Time, Every Time!

About The Role

You will serve as a trusted advisor to the multiple business lines including but not limited to Zillow Home Loans, Spruce, Legal and Compliance. This role will drive critical elements of the supplier relationship lifecycle including planning, sourcing and negotiation support for complex deals, owning supplier relationship management for the most strategic suppliers, and benchmarking deals with available market intelligence. You will be a subject matter authority on our sourcing projects, processes, spend, purchasing, and planning!

Responsibilities may include:

  • Lead sourcing events (complex and commodity), i.e. RFx’s, lead negotiations, facilitate contracting, and manage supplier relationships across your book of business etc.
  • Publish a 12-month deal calendar and review timelines, planning, and strategy with essential team members, budget owners, Product, FP+A, and Legal.
  • Research and identify savings and supplier optimization opportunities within Zillow’s current and future service needs
  • Be a key point for Sourcing and PFS on M+A workstreams, supporting integration and onboarding of key Suppliers
  • Drive monthly/quarterly Stakeholder Business reviews
  • Lead key Sourcing optimization projects and initiatives with a focus on Sourcing Process Excellence
  • Run or collaborate on key reports for the team including spend, savings, key projects, and near-term/longer range priorities, diversity, sustainability, etc.
  • Excel in data-driven communications and recommendations, both internally and with suppliers
  • Develop and implement standard supplier agreements and relevant amendments, supplier management standard methodologies, and sourcing practices - i.e. use “ZG paper” as much as possible
  • Collaborate with our Supplier Management team on Supplier Business Reviews, Scorecards, Supplier Qualification, and Onboarding
  • Lead cross-functional projects and process improvements across multiple partner teams and internally within Sourcing and PFS
  • Find opportunities to rationalize suppliers and program strategies that deliver effective supplier use while considering risk, overall supplier mix and opportunities to invest in innovative or diverse supplier capabilities
  • May include mentoring junior team members with difficult deals and standard methodologies
  • May support business adoption of supplier performance management

You Will Get To:

  • Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations, to propel successful partnerships and operational efficiency.
  • Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on suppliers, customers, and Zillow Group.
  • Establish credibility and rapport with business partners and senior leaders to navigate the intricacies of business operations and processes effectively.
  • Lead the vision, strategy, and outcomes of Supplier engagement initiatives to champion business expansion and achieve defined results outlined in Statement of Work (SOW) agreements.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

  • Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations, to propel successful partnerships and operational efficiency.
  • Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on suppliers, customers, and Zillow Group.
  • Establish credibility and rapport with business partners and senior leaders to navigate the intricacies of business operations and processes effectively.
  • Lead the vision, strategy, and outcomes of Supplier engagement initiatives to champion business expansion and achieve defined results outlined in Statement of Work (SOW) agreements.

Who You Are

  • Hold a Bachelor's degree or relevant work experience, with an MBA or Master's degree in Supply Chain Management or Finance being highly desirable, aligning with the educational requirements for the position.
  • Possess 5-10 years of consistently supporting complex high value deals with technology and services suppliers, sourcing events, handling suppliers and the respective budgets with FP+A, and leading projects, preferably within large tech organizations. Mortgage and closing services category management experience is a plus
  • Strong negotiation skills with both tactical and Strategic Suppliers, with the ability to adapt and improvise through ambiguity
  • Showcase a track record of successfully navigating complex strategic agreements and Statements of Work
  • Skilled in foreseeing and manage trade-offs, adeptly balancing business requirements while fostering operational excellence.
  • Showcase outstanding capabilities in time management, organization, and prioritization, ensuring efficient task execution.
  • Display a strong sense of ownership and a drive for achieving results, highlighting your dedication to success and an interest in continuous improvement.
  • Experience in organizational change management best practices.
  • Familiarity with process mapping, process enhancement, and problem-solving, applying statistical and data-centric methodologies such as Six Sigma, Lean, Kaizen, Design Thinking, and Agile, reinforcing proficiency in process optimization.
  • Strong analytical skills to help drive data based decisioning and reporting
  • Ability to identify risks and connect the dots across multiple functions including finance, legal, contracts management and a wide variety of technology teams
  • Ability to prioritize multiple projects in a fast-paced environment without losing focus on the details
  • Maintain a bias for action and courage when solving problems
  • Received formal training in Data Analytics, Spend Analytics,, and Advanced Excel Skills.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.