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Business Process Analyst

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DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists

Amit |

Arun |

Nihal |

Title: Business Process Analyst

Location: Chicago, IL

Duration: 12 Months

Job Responsibilities

* Perform analysis on large amounts of complex data to provide the business with fact-based insights

* Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis

* Support departmental reporting, metrics, budgets, dashboards, and analytics

* Make recommendations and present alternatives to address business needs or resolve impediments

* System configuration and administration

* Develop functional, process, and system documentation

* Monitor system and process performance and escalate issues as appropriate

* Influence, gather, define and document complex business requirements and processes

* Develop test plan / test cases and coordinate user acceptance testing

* Lead projects or process improvements

* Serve as subject matter expert on systems, process, and user/customer impact

* Prepare business cases and cost/benefit analysis

* Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines

* Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions

Required Competencies

* A high degree of proficiency is expected in the Business Success Competencies of Personal Responsibility for Results, Sense of Urgency, Customer Focus, and Financial Discipline are required in the execution of these key responsibilities.

Minimum Experience Required

The Business Process Analyst position requires at least 2 or 3 years relevant experience.

Experience:

* Strong analysis, decision making and problem solving skills

* Excellent interpersonal and communication skills (both written and verbal)

* Ability to work as part of a team and interact effectively with others

* Excellent organizational skills with the ability to balance multiple tasks under time constraints

* Experience working with project management methodology preferred

* Proficient in standard office software (MS Excel, Visio, Word)

Minimum Education Required

Bachelors Degree in Business Administration or Computer Science

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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