Project Manager for ERP Implementation

Job Summary

Make an impact:

The Enterprise Services Department is seeking a Program Manager III to serve as the project manager for the implementation of a new ERP (Enterprise Resource Planning) solution. This role is crucial in enhancing the efficiency and effectiveness of our organizational processes, ultimately enabling better service delivery for the Salem community.

As the project manager for the ERP implementation, you will lead efforts to foster collaboration across all city departments, ensuring that diverse stakeholder perspectives are integrated throughout the change management process. Your leadership will promote enterprise thinking, guiding teams to align their operations with the city’s overall mission and goals.

Your impact will extend beyond project management; you will empower departments to adapt to changes effectively, facilitating open communication and collaboration. This unified approach will not only streamline the implementation of the ERP solution but will also enhance our capacity to respond to the community's needs more effectively.

Learn And Grow

In this position, you'll have the opportunity to manage a multidisciplinary team, engage with stakeholders across various departments, and facilitate organizational change. Be part of an environment that promotes professional development, work-life balance, and a commitment to public service.

What You Will Do

As the ERP Project Manager, you will be responsible for managing multiple facets of the ERP implementation project, including:

• Conduct Stakeholder Analysis: Identify and prioritize key stakeholders, understanding their needs and concerns to ensure their engagement throughout the project.
• Oversee project initiation, planning, execution, and closure phases using established project management methodologies.
• Collaborate with the ERP vendor project manager, internal IT resources, and stakeholders to ensure alignment and successful delivery of all project components.
• Manage IT resources and coordinate with stakeholders regarding testing, training, and other project-related activities.
• Facilitate regular project meetings to monitor progress, address challenges, and ensure effective communication among all parties involved.
• Develop and manage project schedules, budgets, and resource allocation to ensure timely completion of milestones.
• Mitigate risks and address challenges proactively to keep the project on track.
• Communicate project status updates and changes to stakeholders to ensure alignment and manage expectations.
• Implement change management strategies to support organizational readiness and adoption of the new ERP system.
• Design and/or oversee the development of training materials and documentation to facilitate user adoption of the new ERP system.
• Foster a culture of continuous improvement by encouraging feedback and identifying areas for process enhancement.
• Serve as the product owner for the ERP system after go-live, responsible for defining system requirements, prioritizing enhancements, facilitating stakeholder meetings, and ensuring ongoing alignment with organizational needs.
  
  

What can we offer you for all your hard work?

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Position schedule is Monday through Friday between the hours of 8:00 a.m. to 5:00 p.m.
• Our team follows a hybrid work structure where employees can work remotely or from the office (295 Church St SE), as needed, based on demands of specific tasks and manager approval. This is subject to change based on business needs. Must live in Oregon or Washington, this position requires consistent on-site work.
• The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay .
  
  

What are the minimum qualifications?

• Must pass the pre-employment background check.
• Must have an Oregon Driver license, or the ability to obtain an Oregon license within 30 days of residency and a driving record that meets the City of Salem's driving standards.
• Must live in Oregon or Washington, this position requires consistent on-site work.
• Bachelor's degree from an accredited college or university in business or public administration, Information Technology, Project/Program Management, or a related field, and five years of experience in Project/Program Management or a related field, including two years of progressive work experience in public sector or a related field preferred, or any combination of education, experience, and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.
• Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.
  
  

Preferred Qualifications (Not Required To Apply)

• Project Management Professional PMP Certification (not required).
• Experience implementing ERP solutions in a public sector environment (not required).
  
  

What You Will Bring Along

• Extensive Experience: Proven track record of managing complex projects, particularly in ERP implementations.
• Technical Proficiency: Strong background in project management, with a solid understanding of ERP systems and integration.
• Change Management Expertise: Ability to develop and implement change management strategies to support organizational adaptation during the ERP transition.
• Communication Skills: Excellent verbal and written communication skills, capable of translating technical concepts for diverse audiences.
• Problem-Solving Ability: Proficient in identifying and resolving project challenges and risks.
• Collaborative Approach: Ability to work effectively with diverse teams and stakeholders.
• Documentation and Reporting: Strong skills in preparing project documentation, reports, and presentations.
• Adaptability and Leadership: Capacity to lead teams through change, managing multiple priorities effectively while ensuring quality outcomes.
• Experience with Stakeholder Engagement: Skills in engaging various stakeholders to ensure buy-in and support for the project.
• Analytical Skills: Strong analytical skills to assess project data, evaluate processes, and make data-driven decisions.
• Conflict Resolution: Ability to effectively manage and resolve conflicts among team members and stakeholders.
• Coaching and Mentorship: Experience in coaching team members or providing mentorship during the project lifecycle.
  
  

About Us

Salem is the second largest city in Oregon and the capital city. Centrally located in the Willamette Valley, Salem is 49 square miles in size and extends across to counties, Marion and Polk. The community has well-established neighborhoods and carefully preserved historic buildings with wide diversity and a family-friendly ambiance. The city is home to nearly 180,000 residents. For a full community profile detailing demographics and housing statistics, visit the City of Salem website.

The City of Salem organization has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City of Salem employs roughly 1,350 talented and dedicated staff members and works collaboratively with five labor unions.

Where can I find out more about the position?

Go to the menu option for Class Specifications and search for a Program Manager, III or view by clicking here .

How can I apply?

The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.

To apply, click on the green “Apply” button to complete your application. Hiring managers do not have access to view resumes as part of the application review process, please make sure to include how you meet the qualifications outlined in the class specification in your application.

Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.

You may subscribe for automatic notification of job openings at the City of Salem through the Job Interest Cards – sign up today!

For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs .