Microsoft Dynamics CRM Transition Consultant

Who We Are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.

Job Description

Job Title : Microsoft Dynamics CRM Transition Consultant

Job Type : W2

Experience : 8-12 Years

Location : Juno Beach, Florida

Required Experience And Skills

• 3-5 years of Microsoft Dynamics CRM implementation experience.
• Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
• Excellent communication skills; ability to interact with all levels of employees including C-level.
• Experience creating strong business cases supported by compelling value propositions.
• Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center. Marketing is a plus.
• Experience assisting with the definition and functional design of conversions and interfaces, and functional experience in leading the technical team through Microsoft CRM API usage; and integration development.
• Knowledge of Microsoft SharePoint, Business Intelligence tools, etc.
• Knowledge and experience with Adxstudio and Dynamics CRM 2012 Portals are preferred.
• The ideal candidate will have familiarity in two or more of the following areas: .NET Frameworks, C#, ASP.NET, SQL, XML Technologies, and Web Services.
• Working knowledge of Microsoft Products such as Win2003K Advanced Server, SQL Server 2008/2012, SharePoint Portal Server 2012, CMS, Office Systems, ASP, COM, VB, TCP/IP, and general networking and Active Directory is required.
• 1+ years of consistent use of Scribe Insight and supporting adapters is preferred.
• .Net programming experience (Microsoft Dynamics CRM 2012) is preferred.
• Knowledge of personally using Connector for Microsoft Dynamics to Integrate “Microsoft Dynamics CRM” with “Microsoft Dynamics GP” preferred.
• Knowledge of personally using Connector for Microsoft Dynamics to Integrate “Microsoft Dynamics CRM” with “Microsoft Dynamics NAV” preferred.
  
  

Responsibilities

• Provide input and advice regarding the capabilities, functions, and features of transitioning from Microsoft Dynamics CRM 2012 to newer Solutions.
• Conduct hands-on analysis of legacy components within Microsoft Dynamics CRM 2012.
• Build positive client relationships by developing an understanding of the client’s business processes and how they utilize CRM 2012.
• Develop analytical and insightful recommendations to support the phase-down strategy and ensure a smooth transition to newer CRM systems.
• Perform requirements gathering and Business Process Analysis, focusing on identifying areas for improvement and transition.
• Understand customer requirements and advise the project team on complex solutions architecture for moving away from CRM 2012.
• Participate as the technical expert in proposal development and presentations to prospective clients looking to transition.
• Deliver presentations to all levels of management, explaining the phase-down strategy and benefits.
• Adapt to different end-user learning styles when training and gathering requirements, ensuring minimal disruption during the transition.
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, phase-down strategy, training, and process engineering.
• Assist internal resources with support or pre-sales of legacy CRM integrations and advise on future migration plans.
  
  

Qualification

• Bachelor's degree or equivalent combination of education and experience.