Customer Practice Manager , Financial Services
Salary undisclosed
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Description
The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The candidate will have demonstrated experience in selling solutions that enable our customers in Banking, Insurance, Capital Markets, Fintech and Payments space.br/>br/>The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.br/>br/>AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing enterprise-level customers. br/>br/>This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.br/>br/>Key job responsibilitiesbr/>- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.br/>- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologiesbr/>- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)br/>- Establish Executive relationships across Technology Business groups, executive sponsorship of programsbr/>- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.br/>- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud servicesbr/>- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectivesbr/>- Support scale through shared learnings and mechanisms across the Professional Services sales team.br/>br/>br/>br/>About the teambr/>About AWS:br/>br/>Diverse Experiencesbr/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. br/>br/>Why AWS?br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.br/>br/>Inclusive Team Culturebr/>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.br/>br/>Mentorship Career Growthbr/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. br/>br/>Work/Life Balancebr/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
Job ID: A2792351
The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The candidate will have demonstrated experience in selling solutions that enable our customers in Banking, Insurance, Capital Markets, Fintech and Payments space.br/>br/>The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.br/>br/>AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing enterprise-level customers. br/>br/>This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.br/>br/>Key job responsibilitiesbr/>- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.br/>- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologiesbr/>- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)br/>- Establish Executive relationships across Technology Business groups, executive sponsorship of programsbr/>- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.br/>- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud servicesbr/>- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectivesbr/>- Support scale through shared learnings and mechanisms across the Professional Services sales team.br/>br/>br/>br/>About the teambr/>About AWS:br/>br/>Diverse Experiencesbr/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. br/>br/>Why AWS?br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.br/>br/>Inclusive Team Culturebr/>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.br/>br/>Mentorship Career Growthbr/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. br/>br/>Work/Life Balancebr/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion.br/>- Experience with design of modern, scalable delivery models for technology consulting services.br/>- International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.br/>- Understanding of cloud computing and data transition challenges.br/>- A partner network for joint pursuit and delivery.br/>br/>Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.br/>br/>Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job ID: A2792351
About Amazon
| Size | More than 5000 |
| Industry | Broadline Retail |
| Location | King County, United States |
| Founded | 5 July 1994 |
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