Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Representative

  • Full Time, onsite
  • NEXUS CONSULTING SOLUTIONS
  • United States, United States of America
Salary undisclosed

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We count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have experience in sales, as the opportunity may arise to promote company products and services. The most successful customer service representative will have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, the representative will be integral in reinforcing our reputation for exceptional customer service.

Objectives of this role

  • Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
  • Identify and address customer needs, with a goal of total satisfaction
  • Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers
  • Meet customer-service department sales targets, generating leads when opportunities arise
  • Follow company guidelines and procedures for communications with minimal supervision
  • Recommend improvements to company processes for efficiency

Responsibilities

  • Build expert, dynamic knowledge of the company’s products and services
  • Conduct research with available resources to satisfy customer inquiries
  • Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
  • Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
  • Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
  • Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

Required skills and qualifications

  • High school diploma or equivalent
  • Successful experience in a corporate environment
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems, alleviate conflicts, and escalate tactfully
  • Ability to multitask, manage time, and prioritize
  • Ability to work individually and as a team member

Preferred skills and qualifications

  • Experience in sales
  • Experience in a call-center environment
  • Proven track record of meeting or exceeding sales quotas
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