LEAD TRANSPORTATION ASSISTANT (PERSONAL PROPERTY)
Salary undisclosed
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- Serves as the work leader by communicating assignments, explaining team goals and objectives, and observes and coaches the activities of three or more employees.
- Responsible for the coordination on all aspects of shipping/storage of goods. Provides customer technical support center, fields calls, emails, social media and other correspondence; prioritizes workflow task queues for action.
- Interprets guidelines and instructions, determines the approach, and adapts the process, to resolve customer concerns, prioritizing workflow tasks for action.
- Estimates or validates charges, not limited to handling services, temporary storage, third-party services, mileage rates and accessorial services.
- Conducts statistical samplings and audits to execute program oversight of commercial industry, prioritizing actionable tasks.
Starting at $55,068 Per Year (GS 8)
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